AI Review Summary
Based on 124 reviews
American Financing receives consistently high ratings for most experiences, with frequent praise for knowledgeable staff, efficient processing, and helpful service. Many reviews highlight smooth refinancing, responsiveness, and strong support from specific loan officers. A notable minority of reviews report poor communication, delays, errors, and frustration, especially around documentation and underwriting. Overall sentiment is strongly positive but tempered by recurring complaints about inconsistency and follow-through.
What customers love
- Quick processing
- Knowledgeable team
- Easy process
- Good rates
Common concerns
- Slow processing
- Documentation errors
- Unresponsive at times
Last updated 6 days ago
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Kori Anderson
I was looking to refinance my home Andrew Paulsen with American Finance did just that He made the process so easy and stress free He answered all of my questions I had long they way and made me feel confident that I picked the right company to go with
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MM
American Financing was sooo easy to
American Financing was sooo easy to work with They were professional helpful and got things done in an expedient manner I d definitely work with them again Craig was fantastic to work with and Tammy was excellent
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mary ellen fritze
I was extremely impressed by the
I was extremely impressed by the professionalism and expediency in which my home loan was processed Philip Goddard was friendly and willing to answer any question i had I would recommend this loan company a thousand times over Thank you Philip for making this process so enjoyable
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M D
Refinance Experience
We had a great refinance experience with American Financing Andrew Paulsen was our consultant did an excellent job navigating the entire process He was easy to reach and quickly answered all of our questions All have already directed several friends to reach out to him Amazing Job
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Lance Mikesell
Overall the experience was pretty good
Overall the experience was pretty good The process took longer than I had planned on but did get finished and I received regular contact and updates from the company Justin White did a great job for me and I appreciated all the help he gave
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Darron Preston
American Financing is a Great Company
I just finished a refinance with American Financing and it was quick and easy Alex Livenshou was very helpful the whole way through and very knowledgeable as well If I had any questions he was very quick to answer and explain in a way that I could understand I recommend Alex and American Financing for all of your home finance needs
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Greg Sedig
We just finished our second refi with
We just finished our second refi with American Financing with Justin White doing the quarterbacking Very efficient and painless Justin kept us in the loop during the whole process When it came time to close we got a time late in the day so my wife didn t miss any work Bravo to Justin and his staff G Sedig
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Kari N
Exceptional
American Financing Services has made this whole process a very positive and smooth experience Our Loan Officer was very kind and patient in explaining the process He was superb in explaining the process as we went understanding and revelatory with our questions In fact questions were highly encouraged The two other women in the office were exactly the same as he All 3 expressed positive greetings and questions about our welfare each time we talked All in all a very positive and enlightening experience I highly recommend this company for any financial needs For months I had heard about this company via radio from a favorite show I listen to We ve been wanting to do this and we finally did it We will be spreading the good word about this company to friends family and everyone we meet
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Gay L Legg
I am beyond thrilled with American
I am beyond thrilled with American Financing and my loan processor Yoanne Mackita The entire process from start to finish was less than one month They made my refinance a breeze I highly recommend Everyone I spoke to made me feel at ease and answered all my concerns and questions Thank you to Yoanne Matt and Nam I m forever grateful
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Mike S
Craig Gardner and team was excellent
Craig Gardner and team was excellent Answered all my questions and worked hard to get over any hurdles encountered throughout the process Thanks Glenn Beck and other conservative media hosts for the reference
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