Amuse Reviews

Independent Record Label & Music Distribution | amuse

3.54
137 reviews
Great Rating
Based on 137 user experiences
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S

I still dont understand all these if numbers of saves and playlist adds don t show transparency of streams then what does

Amuse is an example of the more you look the less you see Amuse io doesn t payout royalty Rather they threaten to disable your account when you keep pressing How can over 52k streams on spotify insights with over 50k saves and 214 playlist adds in last 12 months be abornormal and royalty withheld Amuse always come out with flemzy and programed response each time I request for my royalty Last time they said once I hit 10usd trashold I will be paid and now they ve managed to credit 31usd in my amuse wallet and yet I can t withdraw Amuse is a pure scam please avoid this platform
S

Bad communication account deactivated without proper explanation

Uploaded a release they decline it without notifying me per email I ask what s up they say they want to see some social media or website which is totally fine I m just about to send it and get a second email saying my account was deactivated but nobody tells me why Worst support ever I just hope my 20 are not gone
J

Amuse Continues to Fraudulently Claim YouTube Content ID Royalties

Amuse is not a trustworthy company and they will keep a claim on your songs via YouTube Content ID forever They do this even after removing your songs from their catalog stealing your royalties and not refunding your annual fee They are evil they are scum -- common thieves -- and exist solely to steal from independent artists Do not trust them with your art
M

Terrible Support and No Refund Option Violation of T C

Purchased Amuse Pro 1 week ago under the email matthias at nastenkamusic comAnd contacted support to help with the transfer of our entire catalogue from another distributor I was thrilled excited and happy with the choice especially after Spotify Support themselves recommended Amuse to us This comes after our previous distributor 3Tone Music went bust resulting in all our songs with 200k streams being taken down from Spotify and still not being back up All I want is peace of mind for my artists knowing they are in the hands of a reliable distributor through which we can reactivate our songs and release our upcoming album However despite the promised 24-hour reply I haven t received a single answer from Amuse nor is there a button to request a refund Since you have violated your Terms Conditions which state You may only receive a refund of your paid subscription if Amuse is in direct violation or breach of these Subscription Terms of Use I request a refund
P

I try to cancel but always failed it

I try to cancel but always failed it show I will switch to undefined and will charged undefined amount next year At that time I think I already successfully cancelled But I got charged again on the renewal date Ask support for refund and got refused I have never used their service Then I recorded the video that I cannot cancel on the date I contract support and sent to her and ask for explaination No answer no refund and I have to spent almost a month to chat with support to get my plan cancelled But still no refund and no explaination about what happened in the video
F

Just don t

The only good thing about amuse was the support But now they don t even have that It takes the support a couple of days to answer instead the promised 24h and now there is a annoying chatbot that kills the last of your nerves So atm amuse delivers -Bad Support-Annoying Chat Bot-Worst Website in the industry-Slow processing-Small selection of stores-They don t deliver to all stores you are paying for and do not even bother to tell you
T

Absolutely atrocious company

Absolutely atrocious company I ve had my account stopped the day after I paid them for a year for violations nothing specific No explanations Trying to contact them is impossible This company is a scam I gave contacted both PayPal and Google to get a refund Avoid use another vendor I can see legal action ahead
S

Unilateral closure

Suddenly without warning they pointed out a violation of the terms and closed the account You will not be able to access the information earnings etc of the songs you have distributed so far This is a terrible company and I do not recommend it
M

Amuse steals royalties how to fight back

Amuse uses unfair contract terms to steal royalties The company unilaterally deactivated my account without reason and will not release my funds They refuse to communicate with me only sending a form letter without any specific information on why they have deactivated the account without offering any explanation or appeal process I see many similar reviews If this has happened to you consider sending an email to the Swedish Consumer Agency konsumentverket at konsumentverket se Amuse s actions are unfair contract terms which is a reason to make a complaint
S

They further

Even though they unilaterally deleted my account they continue to send me subscription marketing emails Do we use mailing lists freely It s an unethical organization I can never forgive you

About Amuse

amuse is an independent record label and music distributor. We've launched the careers of some of the world's top independent artists and you could be next!

United States

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