AI Review Summary
Based on 137 reviews
Reviews highlight Amuse's strong customer support and user-friendly platform as major strengths, with many users praising responsive help and easy music distribution. However, recurring complaints about slow or inadequate support, account freezes, and withdrawal issues indicate significant service inconsistencies for some users. The free tier's limitations and occasional technical problems also affect user experience.
What customers love
- Easy to use platform
- Fast distribution
- Helpful team
Common concerns
- Account issues
- Withdrawal problems
- Limited free tier
- Technical glitches
Last updated 1 month ago
T
Taranath Acharya
I used Distrokid before - and they re still good - but Amuse customer service is a million times better this is so important It s also easy to use to distribute your music with the app Recommended
V
Victor Lymar Shuka
My issue has been resolved successfully
The support team has been really great its increidble ive moved from another distributor I had all my music into that didnt even had a support team and moving to Amuse that helps a lot with has been really a change looking foward to keep growing my artist profile with them
C
C A Calambres
GREAT
As always everything was fast and transparent with Amuse support The support provided by Joana was helpful and my problem has been resolved successfully Thank you
A
ajma a
Amuse customer service is super good
I was quite skeptical when I uploaded the album to the platform The most incredible thing of all is that after a month it was already on SPOTIFY as they had informed me The customer service is fast efficient and excellent even for customers with the free plan something that surprised me I recommend AMUSE 100 Glad to have chosen them
S
Steve
They do what they say they will do
Amuse customer service is super good team I have a case where all music releases has mixed with other else artist Amuse helped really much on in this hard case We taked the releases down and change the distripution to Amuse Customer service taked contact to music platforms and ask them to fixing this broblem Everything is correct now and I m so thankful for this hard work what Amuse did for us
K
Kolos Korn l Jurik
Super Support
They do what they say they will do For ameture musicians and groups with very limited audiences it is possible to have a presence in streaming platforms for just a commission on royalties In the past we have paid hundreds of pounds in fees for a revenue of only a few pounds The amuse process suits us better
Z
zweiton music
Helpful and Easy to Work With
I plan all my releases to go live on personally important dates like a birthday of a beloved one etc and there has already been two times when I ran out of the deadline but the support team saved the cause both times therefore I m really grateful to them Thank You Paulina Thank You Ala s
A
Algorythm-C
Top tier amazing service
Amuse support was kind and helped resolve my issue very quickly once they initially got back to me Everything went very smoothly It s nice to receive customer support in which there is no beating around the bush or unnecessary difficulty Great job Amuse
M
Mark Rumph
Releasing music on amuse
I have been releasing music through Amuse for 4 years now The process is so simple via the app Recently they have been a great help assisting me in setting up a new project Looking forward to releasing more music in the future
N
NERDSTROM
Highly recommended
Amuse has a very user friendly platform quick and reliable service and when you need help they respond quickly and make sure to give you the knowledge you need for your journey I highly recommend them as a music distribution service N3RD TR M
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