Amuse Reviews

F

FKnA Music

2 years ago

SUPPORT MADE MY ISSUE WORSE THEN GHOSTED ME

I ve been with amuse for 4 years now I pay for amuse pro I had an issue so I submitted a support ticket Initially they were helpful but there was miscommunication and a mistake was made on their end I reiterated exactly what I wanted in extremely precise detail in order to resolve the original issue and the new one that was caused by their support A different support agent replied to my email and said that my original support agent would reply to me soon 3 weeks have passed and there has been ZERO further contact My issue persists well over a MONTH after I submitted my ticket and is now WORSE than it was originally EDIT I ll give credit where credit is due Changing the review from 1 star to 3 They fixed the issue quickly after I brought it up again

D

Dee Jae

2 years ago

Too Many Request

I can t get login my account keeps stating Too Many Request I ve restarted my password many times and nothing works Please Help if you can

S

Steve Todd

2 years ago

I like Amuse as my music distributor

I like Amuse as my music distributor I just wish the Customer Service Agents had more training and knowledge about the music business in general I had to contact one of the Senior Managers to get my issue resolved

L

Legion Vernac

2 years ago

Fasten The Release

I am a pro user Have many songs approved and ready to rock But it was earlier written within 14 days The release would be live How can we fasten the process after approval like is there any 24-48 service release the music after approval and everything

J

Jack Swearingen

2 years ago

Good One personal big issue though

For starters it was great I could distribute my music for free and it definitely worked pretty well However I have a technical issue where I had a release taken down intentionally and about a month later the button to release is still locked I haven t exceeded any of the free limitations either I tried reporting it to customer service but I only got one response asking for clarification and no solution otherwise they haven t replied in roughly a week or so But in all honesty I don t see any other competitors who offer what amuse does for free Typically I would use Distrokid but I can t afford their 20 a month so Amuse is my choice That is if they ever let me release anything again for some reason

J

jolius munsin

2 years ago

I have 2 different accounts on this

I have 2 different accounts on this apps but they shutdown both of em n i even can t login i have wonderful time with this company before but now I guess I have to move to other distribution companies-the shut down really affected me n really make me emotional since I m jobless and only depend on the streaming revenues as my sole n source of income

W

Wor Phonix

2 years ago

Not Amused this time around an error

Not Amused this time around an error was made in my last submission and I was not able to make the changes

S

Sam

2 years ago

There s no customer service

Poor customer service but I ll change my ratings if things improve

S

saul

2 years ago

Account frozen and no response from support

Account was frozen due to payment attempt and it took support 4 weeks to get back to me In the end problem solved but I was kept way too long in the dark

T

Tikichilo

2 years ago

It s Tripy xon here I uploaded a song

It s Tripy xon here I uploaded a song about 3 weeks ago at it has not been delivered to stores it s still saying 5 days in reviewBut it s been way more than that

Rated 3.54 out of 5 by 137 Happy Customers

SUPPORT MADE MY ISSUE WORSE THEN GHOSTED ME

Too Many Request

I like Amuse as my music distributor

Fasten The Release

Good One personal big issue though

I have 2 different accounts on this

Not Amused this time around an error

There s no customer service

Account frozen and no response from support

It s Tripy xon here I uploaded a song

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