Andersen-ev Reviews

Anderson charger for Porsche Taycan

From 1st contact it all went with no issues I was contacted to arrange survey and fixed dates for survey and fitting but I had to rearrange the survey date due to work This was done with no problem Danny turned up on time and carried out survey and confirmed standard install Danny also called me the day prior to install to confirm booking turned up on time made a suggestion on the location of charger so I would have no visible cables which he did completed the install and and left the site clean and tidy also a full explanation of charger app set up my charging times on the app and did a short test on my car to make sure all worked

Best Charger Money Can Buy

I had seen Andersen EV chargers online and was very interested in them for my new house Having previously had a nightmare using a rival company I did hope that this would be a better experience From start to finish it was a totally different experience Communication exemplary Timekeeping spot on Professionalism of staff member on the day exceptional Friendly member of staff who was great at explaining things and getting the charger setup Would I recommend Andersen again for someone else YES Great service from start to finish

Great experience and Brand

Truly great experience right from the initial ordering through to the installation Aftersales have also been great providing support and also contacting to ensure everything is as it should be The product is fantastic and looks great Would recommend to anyone venturing into EV or upgrading

Great charging point top knotch service

Super looking product and when i needed advice there was someone immediately at the end of a phone Promptly answered phone polite and knowledgeable which is very refreshing Highly recommended by me

Andersen charger

Received a phone call from Karen regarding my charger Was delivered to my address quickly due to receiving my electric car quicker than expected My colour choice that I ordered was not in stock so was given the option of choosing a similar colour with the option of getting the it changed if I wasn t happy with it Karen called back after a few days to ask if I was happy with the colour and as promised she made an appointment to have someone come out to change the colour for me Extremely happy with the style of the charger Great customer service Would highly recommend

Great customer service Amazing Product

Great customer service brilliant design and easy to bespoke to suit personal taste and match in with your property Easy to use and great tech built in which links to other apps and services

Excellent after-sales

We had a new Anderson A2 charger installed in January this year and in the last week there was an issue with it connecting to broadband I telephoned the customer support team spoke to Amy who was excellent and she spent some time trying to help reconnect it Amy then arranged an Anderson electrician to visit our home a couple of days later to take a look why it wouldn t connect The electrician was super helpful knowledgeable and was able to get the charger connected again The customer service from Amy the electrician and Anderson as a company was exceptionally high and I will recommend Anderson products to friends and family Well done guys

Very impressed best charge point on the market

Everything was explained very clearly throughout helped by the brilliant Concierge Service The pre-installation visit and the installation itself went very smoothly with only a very short interruption to power supply The unit looks great very clean and uncluttered with the cable fully hidden when not in use Couldn t be happier

Overall efficient and friendly service

Overall efficient and friendly service Installer seemed to be very experienced and knowledgeable giving good advice regarding installation and related process Installation duration was shorter than expected Post-installation follow-up was helpful although a bit too soon afterwards would have preferred a few weeks later rather than a few days later