Andoo Reviews

Disappointed in customer service

I purchased a dryer off their website which was easy to navigate and a pleasure to use Unfortunately their customer service is not much of a pleasure or easy Upon checkout I was only offered Thursdays as delivery day After purchase I have now been trying for 3 days to change my delivery day I am still waiting for a response or any service of any kind really They claim to have 24 7 customer service available I have been on their online chat for 3 days with no response called the customer service nr with no response and sent a message with no response Deeply disappointed and seriously regretting using them and hoping to now cancel my order and purchasing from a different provider

Haier fridge freezer Hrf420

Haier fridge freezer Hrf420 This product was advertised for sale by the company but for different prices so told them and I took a screenshot and they were going to get back but didn t I called again and told me they will get back but another 2 days gone no reply Very poor response

What a joke of a company

What a joke of a company Dishwasher started leaking after 2 months They asked if it was leaking out the top or bottom ever heard of gravity About 10 phone calls to the service team and nothing Made worse by the fact that I had sold my house and needed it fixed promptly Now I m down 1000 Warning to anyone thinking of buying from here They don t honour warranty or provide after sales support

Amazing

Price was the lowest online next day delivery which was free They offer free removal and recycling of whatever you are updating replacing Their sustainability program is awesome I m so glad I discovered this company

Excellent service

We weren t sure if they were legit Prices were so low and they offer free next day delivery free installation and free removal of old machine Andoo is legit and amazing Can t recommend enough The person who delivered and installed the machine - Craig was so lovely and careful and made sure everything was working fine and no leaks Thank you Andoo

Just bought our washing machine off

I was initially hesitant as I had never heard of Andoo before However thought I d take my chance and hope for the best and I m so glad that I did Ordered the product on the Monday night at 5 30pm It was delivered free of charge the next day at 9am I was blown away Confirmation emails and clear communication including a very friendly phone call the next morning from the delivery guy to say what time they were arriving Highly recommend Andoo

Bought a washer dryer from Andoo it was

Just bought our washing machine off them Saved us 100 in delivery Definitely legit place to buy from in NZ They arranged delivery well and let us know ahead of time their predicted time Brought the machine inside for us Fantastic service If I don t update my rating take it that the machine is still going strong

Best deal Great service

Bought a washer dryer from Andoo it was delivered the next day FREE delivery Great communication delivery guys offered to unpack the machine and even took the packaging away Machine great price great whole experience great I ve already recommended them to family Service how it should be Very happy

100 satisfied with Andoo

Best deal Great service Andoo s price for the coffee grinder I bought was the cheapest in comparison with other companies selling this product With free delivery it made the deal even better I ordered it on Saturday and it was delivered by Craig on Monday Communication with Andoo and with Craig from Winning Services was clear and efficient Very happy customer