Based on authentic user experiences
Alan O Dea
7253 reviews
N/A
1 year ago
SCAM - Stay Away
I came across Andrew Equipment Store AES 1 because it was the FIRST site listed doing a Google search shame on Google for THAT Anyway the AES website is very attractive populated with name brands worldwide shipping and the best part was that the Honda EU7000 generator I was looking for was LESS THAN HALF THE PROCE of ANYONE even with freight charges Yes I was skeptical but because they advertised PayPal protection I figured I was covered so I pulled the trigger and purchased the generator on Aug 19th the following day I received a tracking number ok it was wrong but they included a PDF of the Bill Of Lading which had the correct tracking info From there it went from Indonesia to Singapore to Pakistan to Dublin and then arrival in NY on Sep 18th where to this day it is still reported as being Repeated emails to AES went unanswered In fact the Indonesian phone of their website has a Caller ID of Willy Bike Store and after calling was greeted with This number is no longer in service The order confirmation email from AES also stated that I would be contacted from the courier Nippon Express to arrange delivery that never happened in fact in the tracking history on their website the last comment is Contact us for information Fair enough so I made the attempts 3 total through their own web portal submission area nothing no replies AES originally stated delivery in 14-21 days it was 42 days when I contacted PayPal and uploaded the emails showing the contact attempts PayPal reviewed the case within minutes and decided in my favor for a refund My ONLY purpose in leaving this review is to spare anyone else the time stress and tieing up their expenses even if temporary Just run away Live and learn
David Harris
7253 reviews
N/A
1 year ago
Very Sophisticated Scam Operation
Very Sophisticated Scam Operation Uses PayPal to guarantee a safe purchase but PayPal guarantee is only 45 days Positive reviews are all fake First step is that your shipment will be delayed for more than 45 days at which point your PayPal Guarantee is void Your phone and Email are in their database If you phone within the 30 days you will get an immediate reassuring answer to all your questions Once the 30 days has expired you will no longer be able to get through If you use a friends phone and get through you will be politely placed on hold and left to wait 30 minutes until you are disconnected The company uses a fake Indonesian address so you have no recourse If you google the address the company does not exist Shipment is done via NipponCargoExpress deceptively similar to Nippon Express which is a highly respected company NipponCargoExpress is a fake company and part of their scam to keep you on the hook for more than 30 days My 1000 loss is your salvation Don t take the bait
Dan Waldon
7253 reviews
N/A
1 year ago
SCAM STAY AWAY
SCAM Andrew equipment store andrewequipmentstore com is a scam They take your money via paypal and send you an invoice with tracking number that seems legitimate via nipponexpress com shipping It s a very sneaky scam with everything looking correct Same thing with a few other Indonesian equipment store front websites Williambesttools is another one I m still working on getting my money back through PayPal You only have a limited time to get your money back through PayPal and they bank on that Shipping even showed it making it to New York and it just says Contact us for details No one ever answers the phone or emails
Bradley Goshorn
7253 reviews
N/A
1 year ago
Andrews Equipment is a BIG SCAM
Andrews Equipment is a BIG SCAM Do not use this site Seems legit but steels you money 45 day PayPal guaranty expires before product supposedly reaches the USA I ve tried repletely to recover my money Only response is that it will be here in a few weeks
