AI Review Summary
Based on 84 reviews
Customers consistently report excellent experiences with Apexlearning, highlighting prompt and helpful support, clear course content, and effective problem resolution. Reviews emphasize the professionalism and efficiency of the support team, particularly agents like Leo, Eric, and Phil. The platform is praised for accessible courses and reliable certificate issuance. A small number of critical reviews mention outdated content or access issues, but the overwhelming sentiment is highly positive.
What customers love
- Helpful customer service
- Prompt response time
- Great course content
- Easy certification process
- Professional support
Common concerns
- Outdated course materials
- Access issues
Last updated 2 days ago
D
David Barry
I Think the courses are very informative and contain valuable learning and content
S
Sarah-Jane Auty
Could be better
The course itself is really informative the assignments are straightforward However getting the results back took much longer and had to request the results
D
David Graca
Recently I ve needed it to help to
Recently I ve needed it to help to access my account and my courses Evan made the process stress-free quick and easy within minutes
M
Magdaline Zitendong
Such a great experience Audio s reading very good
Such a great experience Just loving it Glad to study with apexlearning org uk Voice reading perfect Access to previous module sometimes difficult
P
Philip Brown
Great course with good resources
Great course with good resources Took longer than expected to receive certification Great customer service very responsive and managed to get marked during coronation weekend must also be a bonus Would reccomend
B
Baz
AET The initial communication and
The initial communication and information as to who was my POC for advice etc was lacking After a few emails managed to have a POC this did change however The course itself is very heavy on PPT and as its remote self help was the way forward I have been teaching for over 30 years so not so much a challenge more adaptation to the new terminology etc The results took some time to come back but I was grateful for the support i did receive in the final stages of submission
K
Kulwindar Singh
HLTA level 4
Just completed my HLTA level 4 course Was really easy and straight forward to follow Customer service was great Thank you to Steve Caine and Amir for their support and getting back to me about any queries I had about the course Loved the way feedback was given for each assessment criteria The only thing that was disappointing was that there is a 30 resubmission fee