Aphrodites Reviews

How I got a refund

I wanted to write the whole story all email exchanges but I ran out of characters and I am sure you ve been through enough already emails back and forth no item tracking not working issue escalated but no response You ve waited long enough If you have done so here is my advice After ordering from an AD I ve seen on a social media site I quickly checked out the website didn t come to Trustpilot should have done waiting over a 6 weeks for my item to be shipped and never arrived Sounds familiar So here is what I ve done to get my money back remained calm through out all email exchanges asking to track x2 asking for refund x3 asking for escalation x2 saved all emails looked for the CEO s email address on RocketReach com you get 5 searches free when you create an account no this is not an advert but this is what I had to do Who is the CEO of Aphrodite s His name is on their About Us page My last attempt I CC d the CEO in the email still addressing Aphrodite s than said they have 48 hours to provide me with a refund or I will take legal action and report them to trading standards I ve got my refund in less than 30 minutes and it was the CEO who I cc d responded There are many guidelines online if you search the term online-orders-complaints-delivery-compensation they are very helpful Fight back Don t let them take your money and not deliver It may seem pointless but sometimes its the only way Some companies have wonderful customer service willing helpful will return your payment after you asked them first time Aphrodite s is not one of these companies I believe customers are not always right but in my case they confirmed themselves that the issue was on their end therefor what more can I say if you are unable to ship my item please do not make me beg for my money back Would I have reported them to trading standards and take it to small claims court I am as sure as I am writing this review that I would have

Absolutely disgusting experience

Absolutely disgusting experience Having a problem with their shipping was the excuse we got Stay clear of this company Very dishonest

Terrible company

Terrible company 1-5 days shipping more like 15-20 Do not waste your time or money Service is terrible

I guess i should have read all the

I guess i should have read all the reviews before placing my order SMH On Dec 19th i placed an order for 2 necklace one for my daughter and one for my sister who lost her 3 week old son this past June I checked shipping said 2-4 days but i knew it would be along shot to get it before Christmas Next day got an email saying it wont be delivered until the Monday after Christmas a little disappointed but understandable Well Monday comes get my package in the mail first thought kind of small for 2 necklaces that are both suppose to come in their own box with a note one for a daughter from their mom and the other about a mom of an angel To my surprise their was only 1 blue box in the package I opened it and the necklace i ordered for my sister was in the box with the note for a daughter from her mother Big mix up I right away called customer service phone just rang for about 3 mintues until i hung up Went to my email and sent one to customer service The same day i had an email asking for me to take picture of what got along with a picture of the packaging slip I didn t it right away Now 2 days later and 2 additional email and calls i haven t heard nothing back At this point i would just like my money back

AVOID

AVOIDChina made stuff and takes 1 month to get a delivery notification Not received my item yet either

Absolutely shocking

Absolutely shocking ordered a bracelet before Christmas and it still hasn t come Asked for refunds and being fobbed off Money down the drain man

Missing ordet

Placed an order with this company on the 26th November as of today the 29th December still has not arrived and no updates on the tracking for 13 days I have sent numerous emails to this company and all I have been told is to be patient and wait for it to arrive plus have been told that once it leaves there facility then its out of there hands no help what so ever stay clear of this company its a disgrace and shouldent be advertising

Extremely horrible experience

I ordered a product from this site more than 6 weeks ago and the instructions said it would be shipped in 2 to 3 weeks It took them a month to ship it I didn t receive the order until now but they shamelessly sent me a request to review the item

Scam Company Avoid at all cost

Scam Company Avoid at all cost Place an order 4 weeks later still no delivery All company will say is you must be patient and can t give any more details when delivery will be Will not issue refund Item was bought for a xmas present and now we are 3 days from xmas and not here Believe they give fake tracking info and they expect you just to forget about the order so you are scammed out of your money