Plumeriaswimwear Reviews

Horrible customer service

This company makes it impossible to return DO NOT PURCHASE FROM THEM They do not respond to emails and you only have 14 days They drag it out to where you will not be within the 14 day return policy

AVOID THIS STORE AT ALL COST

Cheap products Bad quality Shipped only the tops of three bikinis and did not accept any returns since the products were on sale Canceled the rest of the order the bottoms since I was waiting already for three months and did not get my money back They pretty much exclude everything from returns items on sale which are always all items on their website opened packages even when tags are still in place and so on Customer service is very slow They point out they only accept returns within 14 days which is not possible if they need more than one week to answer your request Address for returns is not shown anywhere on website or within package For anyone needing it Plumeria SwimwearMoreland GA190 Bridgeport Blvd Moreland GA 30259On top of all these issues they declared the value of the package as almost 300USD I did not even pay half of that since everything was on sale In order to receive my package I had to pay another 100 to customs to later find out that half the items were missing DO NOT ORDER IN THIS STORE I CANNOT EMPHASIZE THIS ENOUGH

DO NOT ORDER HERE Slow Terrible Customer Service

We had previously ordered from this company during the pandemic and it took 2 months to get the items We figured that was because of pandemic and decided to give them another chance I ordered 2 bathing suits for my wife 2 5 months January 3rd before we were to go on a trip Both suits showed as in stock on the website However now 4 months ago later we still do not have tge items I emailed multiple times over that 4 months I was told in February that 1 suit was now on backorder and would slow the whole order even though it was in stock when I ordered I was then told release date should be next week on March 26th Then on April 10th told new release date is April 15th even though the company sent a seperate spam marketing email saying that these suits were in stock Then April 25th I sent an email asking whats the new excuse to which I got no response until May 2nd when I got an email stating my order had been cancelled by Plumeria

Poor quality and prints colors do not

Poor quality and prints colors do not match between the tops and bottoms Don t bother reaching out to customer support they are worthless

Awful customer service and refund policy

I ordered a swimsuit at the end of June a month later my order still hadn t arrived despite receiving confirmation of shipping and a tracking number which was supposed to be delivered in 7-10 days by Fedex I contacted the company to advise that my order had not been delivered and for a refund - their response it s been shipped so no refund Luckily I paid through PayPal and escalated the claim to PayPal to get my money back Awful customer service

Don t recommend

Updated to my below email I never received a refund but they did issue a store credit which per their own refund policy online I should have received my original form of payment returned The items were sent back within a day of receiving I paid 12 s h the bikini bottoms were not a thong not worn the bag was not even opened because the top was too small I ordered a different style bikini to take advantage of my now store credit and I have to say I was less than pleased with the fit but kept because I am not paying another 12 to return I am 5 4 135lbs 34DD - the top I ordered was a 34DD there is no adjustable latch so you cannot lift as needed for larger breast s And if I try to tie at neck it gives me under boob Med bottoms fit as expected There is a 14 day return policy I received my order 5 29 2023 I requested prepaid 12 00 and returned my unworn undamaged items on 6 1 2023 June 11 2023 I have yet to receive any type of confirmation response or refund I have made three attempts to email customer service and no reply or refund

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY If you don t pay full price for their items they won t give you a refund NO WHERE does it say that on their website It says Final sale items aren t eligible for a refund I pre-ordered the swimsuits so they were not final sale The swimsuits are cheap crappy material that slide off Not worth the money at all Avoid ordering from this company because you will be giving them your money for crappy product that you won t wear and can t get a refund for

I waited 8 weeks and never received my

I waited 8 weeks and never received my bikini I contacted customer services several times and never received a resolution Would never buy again thank goodness I bought through PayPal so I will get my money back