AI Review Summary
Based on 20 reviews
Customers report overwhelmingly negative experiences with Getluxor, citing non-delivery of orders, unresponsive customer service, and scam-like practices. Multiple reviews detail orders not arriving and attempts to contact the company being ignored. Several customers received defective or incorrect products and were unable to get replacements or refunds. The return process is described as difficult and deliberately obstructive.
Common concerns
- Non delivery of orders
- Poor product quality
- Difficult return process
- Unresponsive customer service
- Misleading advertising
Last updated 1 week ago
M
Martin
The WORST customer service I ve ever experienced And then the KICKER I bought a CURREN watch from them for roughly 70 I then went to the CURREN web-site How much was the very SAME WATCH 24
R
Robert Arana
Ordered and paid for the watch that I
Ordered and paid for the watch that I never received There is no customer service They are a scam business Don t order Wish I had read reviews prior
J
Joseph Szakacs
It has been over a month since I
It has been over a month since I ordered a watch I have yet to receive it or a refund Multiple attempts to contact them have been unsuccessful
Real scam American shopping online
Better stay away from Getluxor co- return policy cheating - poor quality and very high costs - customer service keep quiet to never reply
Y
Yonas Getachew
I ve order a watch from this company
I ve order a watch from this company and I could not even get someone to talk to regarding my order lost 88 00 If you have money to throw go ahead and order from this company for me it s to late but it s not late for you don t be dumb like me
C
Clifford Elwood
ZERO Stars
Ordered watch Nov 30th No communication no shipping email no watch nothing Definitely a scam site DO NOT BUY from them ever
M
MK
Never received item
I ordered on Dec 3rd I received a shipping confirmation on Dec 16th I have checked the shipping daily It shows that it still at the Luxor warehouse and hasn t been given to the shipping company I sent multiple emails that have not been returned
T
Talosaga Seumanutafa
On April 29th
On April 29th 2022 Getluxor Watches charged my account for a watch I never received It s now June 3rd 2022 and I have yet get my watch My facebook friends are taking bets as to I will never get it Well I had come to the conclusion that if they wont refund my money then I m gonna pray that God will close these scammers down
M
Mike Penn
No customer service scam
I have made 6 attempts to return an item I bought I have spoke once to someone who texted me after I called When I told them I am trying to return an item they stop responding I ve written emails - no response I ve made phone calls - no response and when I did speak with someone via text they didn t want to help because I was returning an item Maybe because Amazon sells the same item I bought for 25 when I paid GetLuxor 77 for the same item Going forward I m buying through amazon Cheaper and amazon has a customer service department which GetLuxor seems to not have
B
Bruce Robinson
They should get a zero
They should get a zero Ordered a watch in early July kept getting announments to buy other watches discounted prices I wrote to C S ask where my watch is and they said it was going out July 30th no watch I called to get online help only through text They said it shipped through USPS no insurance or signature required I never received it They wouldn t help me and said it s my responsibility and loss I called my credit card company they told me they have a lot of complaints like this from this company They credited my money account This company is a scam has no customer service or concern for the client I wish I would of looked at the negative reviews before I engaged Good luck
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