Archiproducts Reviews

Great product and customer service

Good experience with Archiporoducts Ordered a radiator which was much cheaper than other providers The product came a little too late but the support for clarifying the delay was good Answers came in a timely manner The radiator has arrived well packaged and looks great

Satisfied Customer

I cannot praise customer service highly enough There were delays largely as a result of COVID but Danillo kept me fully informed and always responded to my messages promptly The outside chairs when they arrived were stylish well made and were definitely worth waiting for

It was my first time ordering from

I m here to share my positive experience as I was alarmed when I read the reviews after I placed my order In my case I so impressed with the lady I was communicating with to get my quote that I took the time to send an email to compliment her She was efficient and helpful and replied promptly to my emails and always within 24 hours My order arrived today two days ahead of estimated delivery date so that was a plus All four packages arrived as ordered One box was damaged but my items weren t fragile so everything was fine I normally wouldn t write a review but feel that after reading the negative reviews it was important to share my positive one

I purchased the product from Japan

It was my first time ordering from Archiproducts I received my item earlier than expected DHL damaged the product and as a result one of the pieces was broken Marcella was excellent With no argument she refunded me I received the credit on my Visa within ten days I will definitely purchase from them again

Best service ever

I purchased the product from Japan I contacted customer support because of a scratch on the product and received a quick and clear response from Danilo It was my first time to shop at Archiproducts com and I had no worries whatsoever I look forward to shopping here again Thank you for the great support

good experience

I have been buying lots of items from Archiproducts through my architect for my house in Greece I saw this beautiful outdoor table and called the number in Italy Marina answered the call and I must say her professional attitude came through immediately She arranged everything And within 6 weeks the table arrived The quality of this table is superb And so is the team that helped me enjoy it for years to come

Excellent Customer Service

i was quite concerned after seeing a few negative reviews about shipping and handling but i proceeded with my purchase and personally had a pretty experience the item arrived faster than expected and handled by dhl who i trust immensely the only down side was that the item could have had more protection it was an abs plastic table but came with no padding in the box luckily there were no breaks or noticeable marks

Love the folding self with art

Mistakes happen but how a company and their representatives handle situations when problems arise says a lot about their trustworthiness integrity Archiproducts did perfectly While international customs for the carrier mishandled repackaging items after their inspection resulting in damage this merchant swiftly communicated and resolved the problem I trust them and would buy from them again in the future