Armtracservices Reviews

I wouldn t give them air time

Vile company and staff Cornwall Tourism should be ashamed of themselves allowing these cowboy parking firms to exist ripping people off and taking their money Visited St Ives Stennack Car Park like we do every year contributing like many others to the local economy There were 4 vehicles in our family having arrived slightly ahead of the others we entered the busy car park and waited 20 minutes to make sure the other 3 vehicles could get spaces due to a booked family trip in the harbour On arrival of the others we all purchased day tickets not realising they had upgraded the parking to ANPR Subsequently fined 100 for the 20 minutes waiting for the others reduced to 60 and appeal not surprisingly rejected I appealed on the basis we all purchased day tickets and asked for a little compassion and understanding offered to buy and extra hour and explained I was not trying to deceive or get free parking The extremely aggressive rude women on the phone when I initially spoke to them hang up on me shouting and accusing me of raising my voice Had to phone back and explain that it s actually quite rude to shout over someone when they are trying to have an adult conversation and justify what happened Absolute crooks and do you know what I won t be going back to St Ives again out of principle The local authority need to get rid of these vermin companies

Disgusting company women on the phone

Disgusting company women on the phone very rude we parked in the main car park in port Issac my wife took our 2 young children to the toilet whilst I queued up to purchase the ticket as it was main season august now end of September we have a pcn come through for parking fine non display but the time on the picture was when I was waiting to purchase the ticket this company just wants our money Me and my wife have spoken to them and the lady is very rude and wouldn t listen she put the phone down on me What are we meant to do when there is long queues Please be careful with these scammers

Out for one thing

I ve just paid my fine of 100 after going through an adjudicator IAS and they said they can see my mistake and payment but are bound by the letter of the law to force me to pay I paid on the day but added my wrong registration with my statements showing 6 charge on two occasions which was my evidence I asked them to check there account for my payment under my name which they refused and went to adjudication knowing I couldn t win because of there signs even though they know I paid For me it s dishonest and as they know I paid On there website to appeal it says entered wrong registration which I appealed with but they didn t accept I admitted I put the incorrect registration hold my hands up but I knew I paid so they knew they could get more money out of me Companies like these bring society down with dishonest practices promoting multi million gains Please avoid Sennen beach and any armtacservices parking at all cost

DO NOT USE had to pay 100 for paying

DO NOT USE had to pay 100 for paying on the day but them saying I d paid for the wrong car park using the code in the car park Scam rob dogs appealed but they did nothing to help wouldn t surprise me if they worked together My boyfriend had the same problem a week later I wouldn t mind if I hadn t paid but I did will never ever use this company again and car park would prefer to park in a different location

Absolute scumbags

Absolute scumbags Like someone else here I received an overdue notice on a parking fine however I never received the first notice I spoke to a lady on the phone looking for some goodwill to reduce the fine back to the original 60 that would have been an option if paid within 14 days I would have been happy to pay this as I did overstay at a car park and she said no that s the fine we have proof of posting the first notice with the Royal Mail Apparently me not receiving the letter is not their problem I m not proud of myself but I raised my voice to which she told me she had my address and hung up That sounds like a threat to me Absolutely livid and nothing I can do

Another scumbag of a company

Another scumbag of a company and I look forward to them being hauled over hot coals eventually Lowlifes at the finest currently under rhe protection of the legal system but that protection is guaranteed to run out eventually and hopefully an empty jail cell or two will hold the people involved Obviously I agree with paying for parking but you guys are thieves even when proof is submitted you just want to get more from people

They can start by not ripping people of

They can start by not ripping people offI parked for 7 Mins while my wife took my 4 year old Grandson to the toilet i never got out of the carwent to pay the 60 charge within the 14 days but did not receive the notice until 15 days after the issue dateThey must know this happens and its a money making scam need to be reported to watchdog DO NOT USE Armtrac Carparks they are crooks

Verbally abused by staff member

The most disheartening experience from such a vile woman who works for such a company I do not know how and from what I can read below in the other reviews comments this is not the 1st second or 6th time this particular lady has been complained about Either the company does not do checks or telephone monitoring reviews on their members of staff or this lady is a closer connection to the owner manager The woman was so extremely unprofessional to the point she caused me not only upset but a chronic anxiety attack after being spoken too so poorly I quote you must not be that clever because you clearly didn t do anything right was one of her comments and that wasn t the half of it I was belittled she continued to hang the phone up on me I was shouted at down the phone I was also threatened that she would not be answering the phone to me anymore after the verbal abuse from her and then to have her answer the phone and put it straight back down and then block me from calling This behaviour is utterly disgusting This soon did not and has not become a concern about the ticket anymore but more on how I was being treated by a member of staff by a registered company I then continued to ask for a complaints procedure she told me you cannot complain and you will not complain I was also told good luck with that Her comments and the way that I was dealt with was completely verbal abuse which was completely unnecessary towards any human being and strictly not allowed in any place of work I have yet had to chase up again regarding my appeal which I have not received and again was dealt with in a very blunt manner however on this occasion I think she is aware of who I am and tried her hardest to bite her tongue but the vibe and the sarcastic comments yet again have not helped her at all I was then told that they were far too busy to send me the email and I would have to wait until they are ready I asked her would this be done at the end of the day She could not give me an answer I said I would try calling again tomorrow Again unprofessional Fortunately this has been reported to Trading Standards and a reference and documentation is in place and a formal written complaint will be written to the address provided alongside CAB I hope this is taken into consideration as it will need to be and let s hope a member of staff like herself will not be allocated to work at these premises anymore and surely they will find someone a lot more better and understanding with the public Regardless of their circumstances and their situations nobody should be spoken to so appallingly like she did here