Ate-uk Reviews

ATE UK Ltd - Trailer Spares Parts Accessories - ATE

ate-uk.com
4.27
73 reviews
Great Rating
Based on 73 user experiences

Rated 4.27 out of 5 by 73 Happy Customers

60.3%
21.9%
9.6%
1.4%
6.8%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 73 reviews

The majority of reviews highlight excellent service, fast delivery, and helpful staff. A recurring theme is appreciation for the online ordering system and product knowledge. However, several customers express frustration with high delivery charges, especially for small items or remote areas. A smaller number of reviews report very poor experiences with delayed deliveries and communication issues. Overall, satisfaction is high, but delivery costs are a notable pain point.

What customers love
  • Fast delivery
  • Excellent service
  • Helpful staff
  • Easy ordering
  • Great stock
Common concerns
  • Expensive delivery
  • Poor communication
  • Website errors
  • High postage cost
  • Delayed delivery

Last updated 2 weeks ago

J

JOCKEY WHEEL

I purchased from ATE recently and found them to dispatch the item quickly My only gripe is prior to my purchase I contacted them as regards the vat on the item As I am based in Ireland with a vat number I queried if it was possible to buy from them minus the vat as I regularly do from other UK companies I didn t get a reply but needed the item so I had to purchase from them anyway Not a dealbreaker obviously but it would have being nice to receive a reply
C

Great knowledge

Great price
K

Prompt service

Daniel was very knowledgable and sorted my parts perfectly
J

Counter service could be better

Great thanks
B

Painless as always

I click and collected my purchase to avoid a delivery charge When I arrived there wasn t anybody on the counter so I had to use the phone provided not a great idea as it is not covid secure for all customers to use the same phone Apart from that I received my goods without any fuss
M

Good product ordered on Friday and

Good product ordered on Friday and received on Monday Only disappointing thing is the cost of postage 9 95 for a brake cable is a bit much I sent a 4 5kg parcel by Royal Mail and it cost me 11But good quality brake cable

About Ate-uk

Your supplier of parts and spares for trailers and towed equipment We stock towing accessories including parts for common brands such as Ifor Williams

United States

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