Ate-uk Reviews

ATE UK Ltd - Trailer Spares Parts Accessories - ATE

ate-uk.com
4.27
73 reviews
Great Rating
Based on 73 user experiences

Rated 4.27 out of 5 by 73 Happy Customers

60.3%
21.9%
9.6%
1.4%
6.8%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 73 reviews

The majority of reviews highlight excellent service, fast delivery, and helpful staff. A recurring theme is appreciation for the online ordering system and product knowledge. However, several customers express frustration with high delivery charges, especially for small items or remote areas. A smaller number of reviews report very poor experiences with delayed deliveries and communication issues. Overall, satisfaction is high, but delivery costs are a notable pain point.

What customers love
  • Fast delivery
  • Excellent service
  • Helpful staff
  • Easy ordering
  • Great stock
Common concerns
  • Expensive delivery
  • Poor communication
  • Website errors
  • High postage cost
  • Delayed delivery

Last updated 1 week ago

C

Sorted out the problem satisfactory

Items ordered and delivered as promised Efficient service what we wanted when we wanted it
L

Only gripe was postage cost more than

Ordering off the website is a very easy process but my only complaint would be that there is no option to combine multiple orders so that you are only paying 1 lot of postage
R

Exceptional technical knowledge and a

Had a problem with the service I received But the company call me and sorted it out Will contine to use them
A

Great service from ATE

Only gripe was postage cost more than product otherwise great service
D

Good parts and good price

Exceptional technical knowledge and a very good delivery service And impeccable telephone mannerThank you for your service
D

Easy to use and fast response

Great service from ATE shame about their courier service
M

Very fast delivery and great

Easy to use and fast response Thanks
M

Good product catalogue

Very fast delivery and great communication but expensive delivery charges to Northern Scotland means that I will not be buying anything more When my item arrived I realised I needed to buy a further 2 items that would have cost 10 combined - but the postage would have been an additional 17 50 - so I found them both on amazon prime with free delivery I appreciate delivery charges are probably outwith the company s control
T

very good quick fast service

Good product catalogue Excellent delivery service but rather expensive
A

Good Experience

very good quick fast service parts always correct have had some problems with the paypal link but the card payment works fine

About Ate-uk

Your supplier of parts and spares for trailers and towed equipment We stock towing accessories including parts for common brands such as Ifor Williams

United States

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