Ate-uk Reviews

ATE UK Ltd - Trailer Spares Parts Accessories - ATE

ate-uk.com
4.27
73 reviews
Great Rating
Based on 73 user experiences

Rated 4.27 out of 5 by 73 Happy Customers

60.3%
21.9%
9.6%
1.4%
6.8%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 73 reviews

The majority of reviews highlight excellent service, fast delivery, and helpful staff. A recurring theme is appreciation for the online ordering system and product knowledge. However, several customers express frustration with high delivery charges, especially for small items or remote areas. A smaller number of reviews report very poor experiences with delayed deliveries and communication issues. Overall, satisfaction is high, but delivery costs are a notable pain point.

What customers love
  • Fast delivery
  • Excellent service
  • Helpful staff
  • Easy ordering
  • Great stock
Common concerns
  • Expensive delivery
  • Poor communication
  • Website errors
  • High postage cost
  • Delayed delivery

Last updated 1 week ago

H

This company were so helpful

Searched for the required jockey wheel in your online web site Item found to be in stock ready for collection Paid by card online Collected from your pick up point Easy transaction with good selection of parts available
M

XCELLENT sERVICE

This company were so helpful I wish I had come across them when I first needed trailer parts They went above and beyond by sending me information on goods I hadn t even purchased from them Highly recommend
J

We have a large fleet of mobile

We have a large fleet of mobile compressors and regularly buy trailer chassis parts lights etc from ATE Many of our orders are for breakdowns and we rely on ATE to ship goods the same day Always get prompt service and technical back up from their team
M

This review not about the co but about Ceramic brakes

This review not about the co but about Ate ceramic brake pads and disk Used them over 2 years Environment friendly Does what it says on the box Dust free and good breaking at a great price and delivery
L

Never had any issues with ATE

Never had any issues with ATE the goods arrive on time and as described
R

I order quite a lot of equipment for

I order quite a lot of equipment for the engineers at speedy customer services always helpful with codes and prices delivery is always fast and on time also love the cookies they send every now and then
J

Help sourcing replacement jockey wheel

We damaged a jockey wheel on a hired trailer on a project in France I ordered the replacement part on a Friday afternoon and it arrived on Saturday morning so my engineer could take the part back out with him that day Excellent all round service from ATE and thankyou for helping us out with this issue we look forward to dealing with you in the future
M

We have used ATE numerous times and

We have used ATE numerous times and have always been helpful and orders have been received on time
B

Excellent service and always very helpfull

Excellent service and always very helpful prompt delivery and highly recommended
P

Used ATE on multiple occasions

Used ATE on multiple occasions find the company very knowledgeable and helpful All orders sent out next day delivery without fail

About Ate-uk

Your supplier of parts and spares for trailers and towed equipment We stock towing accessories including parts for common brands such as Ifor Williams

United States

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