AI Review Summary
Based on 73 reviews
The majority of reviews highlight excellent service, fast delivery, and helpful staff. A recurring theme is appreciation for the online ordering system and product knowledge. However, several customers express frustration with high delivery charges, especially for small items or remote areas. A smaller number of reviews report very poor experiences with delayed deliveries and communication issues. Overall, satisfaction is high, but delivery costs are a notable pain point.
What customers love
- Fast delivery
- Excellent service
- Helpful staff
- Easy ordering
- Great stock
Common concerns
- Expensive delivery
- Poor communication
- Website errors
- High postage cost
- Delayed delivery
Last updated 1 week ago
K
Karl Cox
Most helpful on the phone and very prompt delivery once we placed our order
J
Jon Griffiths
Very helpful
Very helpful FAST service something you dont get much of these days
B
Brian Crichton
I have used ATE for many years now and
I have used ATE for many years now and alwasy find them to be most helpful at tracking down parts fast and easy to order with next day delivery on most parts
M
Marcus Ormston
Online Web page is really good and easy
Online Web page is really good and easy to use Call center staff really helpful