Atyhomedecor Reviews

Lower your expectations

Maybe OK if you lower your expectations but dear good don t try to order anything expensive or big such that it might require multiple boxes I liked a lot of things on the website but it looked a bit sketchy so I exercised some caution and I did a test order for a small 400 DIY glass lamp that came in a single box With this purchase I would say I had a decent experience the quality of the hardware was not great but the product arrived and looked reasonably close to as expected I then ordered a 1200 DIY lamp and had a terrible experience First I get shipping notification and only 1 box arrives I m a bit confused so I reach out and then get told there are 2 more boxes which do arrive but still not nearly enough parts I then reach out and they told me that i what was delivered was 10 more than what i ordered to take into account breakage this is impossible because the boxes I receive contain less than the 500 one and have no hardware included After a few back and forth emails I m then told that no there is in fact another box coming which arrives with more broken pieces than unbroken ones and still no hardware I then put a dispute in with the credit card company and they promptly literally within 24 hours sent me a threatening email about how they have GpS confirmation of deliveries at my address and they are going to report me to credit agencies and send me to collections If you like to receive 50 of what you see pictured and get treated poorly this is the place you should order from Edit In all fairness to the retailer I agree they did make an offer for return but I disagree with their assessment that I was overly negative and refused to allow them to make it right Their order fulfillment process if a jumbled mess and I already had to send pictures of what I received in the first boxes to get them to confirm that there was in fact things missing and another box was coming - so I eventually got tired of jumping through hoops for them to do the right thing Also only 2 days after we agreed that I would return the parts that were actually delivered to me as a resolution with this retailer they sent me the following message Based on the tracking number of the return labels you still did not ship the product back I ve CC d James from our collection agency partners so he knows if we did not receive the product by March 1st he can start the debt collection process