Augment Reviews

For me who is a taller guy thinks that first they do lack some information about max weight on their scooter and information regarding the width of the scooter If your feet are slightly bigger than the average humans then this might not be suited for you I have EU size 47 on my shoes which make them almost as wide as the board you stand on If you compare Augments scooter with the scooters that Voi bird or tier uses then i would say it s quite inferior It has no turn indicators the handle is quite narrow which won t provide you the same comfort The scooter might be perfect if you weight less than 80kg and are no taller than 170cm then it might be a good fit For everyone above that i would advice you to look elsewhere

I have been using Augment because I needed an alternative for a bike as I m taking public transport However it is not a safe scooter My first Augment scooter s brakes stopped working randomly and the tires needed replacement so I received a replacement scooter 3 months in and same problem with the brakes I risk my life every time I m on this thing Support doesn t speak Dutch only French they tried Dutch but the FAQ with the chatbot is all in French So yes the scooter is nice if you don t own a car and need to get somewhere fast but it s also not very safe And also the scooter is very heavy and not very stable It falls down if the train moves too much and and if it falls down on your leg you ll feel the pain and see bruises very fast because the foot area is Very heavy for some reason Other than that the support does reply fast and tries te best they can to help

it would be nice if augment would ask its customers if your electric scooter needs maintenance otherwise everything is fine even if the battery runs out a bit quickly

The order and delivery worked really well The scooter rides smoothly The support is also great so far I m giving it 5 stars BUT changing every tire is brutal because you can t completely remove the wheel and you either have to send the whole scooter in and replace it It would be better to deliver the scooter with tubeless tires instead of letting the customer change the tube themselves every few weeks From this point on it gets 10 stars

E-Scooter works fine Enough power but could handle overheating a little better The app is useless Needs manual unlocking trough phone every 10th time Also when not using the app for some days it logs off completely I don t want to enter my e-mail and password into an app when I m in a hurry and just want to use my e-scooter