Austinguitars Reviews

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austinguitars.co.uk
4.92
52 reviews
Excellent Rating
Based on 52 user experiences

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Rated 4.92 out of 5 by 52 Happy Customers

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AI Review Summary Based on 52 reviews

Reviews highlight consistently excellent service, with customers praising knowledgeable, friendly staff and prompt delivery. Many note fair prices and a welcoming, no-pressure shopping environment. The business is frequently described as a hidden gem or best guitar shop. Issues are rare, and when they occur, resolution is reportedly effective. Overall, the experience is described as first class and highly recommended.

What customers love
  • Helpful staff
  • Fast delivery
  • Welcoming shop
  • Great service

Last updated 3 months ago

T

knowledgeable helpful and friendly

Local family run business The guys were really knowledgeable helpful and friendly without any pressure to buy They made the process of buying my guitar a real pleasure I m delighted with the Martin guitar I bought and next time I am in the market for a guitar I will definitely be looking to buy from them again
P

Great vibes

I was greeted with a little humour on arrival and made si welcome they were soon on the same page as me with my guitars When I picked them up later the guitars sounded so refreshing Thank you
F

Reg thank you for all your help with my

Reg thank you for all your help with my daughters beautiful Java tanglewood guitar she is over the moon had a really bad experience with last one we bought from a certain tanglewood dealer in Liverpool city centre but you have put faith back into the product only wish you owned the company with your professionalism and down to earth ness thanks for a great day and good luck taking the business forward I will definitely recommend you in the future kind regards to you and the family john
T

So happy with my White blonde Vintera Strat

For so long I looked for a white blonde fender vintera Stratocaster but couldn t find one anywhere Then all of a sudden one popped up on google pre owned from Austin guitars I went to purchase it but It had already been sold I decided to email them and just ask if for some reason the sale fell through would they ring me and give me first refusal on it 2 weeks later I had a phone call telling me that the sale fell through I couldn t believe they actually rang me But I m so glad that they did Chuffed to bits with the guitar it was better than advertised Excellent company great service and very polite and friendly to deal with Thanks so much guys
R

Most amazing shop and Crew so helpful LEGENDS

Honestly these guys can t help enough truly been amazing experience each and every time I ve been in there from making recommendations to even coming back to open the shop after hours just help out and go far and beyond even the other day my guitar broke and phoned up after the shop had been closed for 1 hour and let me borrow one of there own guitars to complete my gigs with to get me by until mine was repaired these are close friendly down to earth guys I don t need no big name company for my guitar accessories or guitars in general they are always fair and never try take the micky out of anyone with prices and I am proud to have such an amazing guitar shop and staff close by local got pretty much everything you need 100 worth giving these a little look in So please go have a look your selves they are amazing I promise you Much love
R

Brilliant

Honestly what a find so glad I went to Austin guitars Reg is an absolute gent an brilliant bloke helped me an saved me money without doubt after checking my guitars over the set up on one of my guitars is second to none if local an able it s a must to go The work I got done for me an few bits I got was very much more than a reasonable price the place is a must good honest blokes who could probably talk most things all day long but definitely if your into your guitars definitely won t be going anywhere else an probably one of the best experience had in a guitar shop
J

Bought a G L bass from the Austin

Bought a G L bass from the Austin Guitars site - great price free next day shipping too Arrived well packed perfectly set up and sounds incredible Was a little anxious about buying a used bass online without trying it first but I needn t have worried Thanks again to Reg and everyone at Austin Guitars When I am near the store I shall definitely have to visit -
A

Great shop

Great shop could do enough Dead helpful
I

Great Service and Competitive Pricing

I ordered a TGI gigbag from Austin Guitars Reg the owner emailed to say that they were out of stock on the size I wanted but that he could supply a Jumbo size one for the same money or give me a refund I chose to take the Jumbo which arrived a couple of days later No increase in price which was extremely competitive anyway and free postage Absolutely first rate and very friendly service Makes a nice change I won t hesitate to use them again if I need anything
L

Bought a fantastic custom strat of reg

Bought a fantastic custom strat of reg and Paul Great lads fantastic service Would absolutely recommend these boys to anyone Fantastic

About Austinguitars

Austin Guitars is a family run business dedicated to the provision of top quality new used guitars to players of all tastes and levels

United States

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