© 2025 Rating Facts. All rights reserved.
Reviews
4.92
5-star
98.08%
4-star
0%
3-star
0%
2-star
0%
1-star
1.92%
Filter
Recommended
Verified
Claimed
Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Roger Ferris
N/A
2 months ago
genuine seller
I bought a Fender case from Austin Guitars via Gumtree Reg - the owner - was very courteous and polite by email sent the case quickly and in good condition There weren t any keys with the case and when I pointed this out Reg promised to refund the cost of a set A genuine reasonable guy who puts his customers before profits Highly recommended
Spencer Lewis
N/A
2 months ago
I have recently taken my Vintage
I have recently taken my Vintage Statesborough guitar to Austin guitars to be set up and it has come back a totally different instrument I cannot recommend them enough Great value and people who love everything guitar
JKM
N/A
2 months ago
Preowned acoustic mcilroy A25e purchased
Austin guitars made us feel so welcome today I really enjoyed my visit and am so pleased with my purchase Would highly recommend a visit It s situated in a delightful converted barn with its own parking It s only a small place but with a diverse selection of acoustic guitars for beginners to a few select unique guitars like the one I purchased The website states clearly their stock of all guitars both acoustic and electric Paul made my buying experience a good and memorable one
Julian
N/A
2 months ago
This is without a doubt the greatest
This is without a doubt the greatest guitar shop I have ever bought from Prices are fair and it s full of cool gear The staff are enthusiastic knowledgeable and friendly I would highly recommend Austin Guitars
Anna
N/A
2 months ago
Austin Guitars Liverpool - Brilliant Service
Hello musicians after a recent purchase of a Revelation RBG Semi acoustic bass guitar which arrived about a week ago unfortunately a tad heavy for a senior citizen with arthritis Thus decided to purchase a Hofner ignition hollowbody bass I must say Reg Austin Guitars Ltd not only accepted the return of the Revelation in express time but also provided me with me a Hofner Ignition Club bass in express time too He really understood my plight as Austin Guitars are based in Liverpool me in Brighton Sussex and within 24 hours the Hofner arrived at my front door and Reg made this happen to which I was extremely grateful with the turn around service by Austin Guitars Thank you for 100 efficiency I m looking forward to visiting Austin Guitars hopefully in May Thanks Reg truly appreciated
Paul
N/A
2 months ago
Dealt with Paul Clappison who was
Dealt with Paul Clappison who was helpful friendly and sorted out a ridiculously quick delivery Very impressed
Harry Clarke
N/A
2 months ago
Austin Guitars First Class
I ve used Austin Guitars twice now once for a Fender Blues Junior Laq Tweed Amp and an Epiphone Les Paul Traditional Pro and the service has been first class on both occasions Fair trade-in and opening the store to help me out around my schedule the first time great price item and delivery time packaging the second time around Communication superb I will be returning both in person and online in the future
Robert Alger
N/A
2 months ago
I ve just bought a Cort Sunset tc
I ve just bought a Cort Sunset tc guitar from Austin guitars through Reverb and couldn t be happier The price I paid was the cheapest on the internet and the guitar was delivered in under 48 hours of making the order Totally recommend these guys
JKM
N/A
2 months ago
Amazing
Such nice guys re stringed my guitar and polished it up Massive help
Paul Mcdonald
N/A
2 months ago
More than a music shop
Found this shop on the Internet and I m so glad I did Buying a guitar for my sons 18th and the 2 guys in there where more than helpful Such a friendly no pressure experience Will definitely shop there again Thanks lads