Austinguitars Reviews

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austinguitars.co.uk
4.92
52 reviews
Excellent Rating
Based on 52 user experiences

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Rated 4.92 out of 5 by 52 Happy Customers

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AI Review Summary Based on 52 reviews

Reviews highlight consistently excellent service, with customers praising knowledgeable, friendly staff and prompt delivery. Many note fair prices and a welcoming, no-pressure shopping environment. The business is frequently described as a hidden gem or best guitar shop. Issues are rare, and when they occur, resolution is reportedly effective. Overall, the experience is described as first class and highly recommended.

What customers love
  • Helpful staff
  • Fast delivery
  • Welcoming shop
  • Great service

Last updated 3 months ago

R

genuine seller

I bought a Fender case from Austin Guitars via Gumtree Reg - the owner - was very courteous and polite by email sent the case quickly and in good condition There weren t any keys with the case and when I pointed this out Reg promised to refund the cost of a set A genuine reasonable guy who puts his customers before profits Highly recommended
S

I have recently taken my Vintage

I have recently taken my Vintage Statesborough guitar to Austin guitars to be set up and it has come back a totally different instrument I cannot recommend them enough Great value and people who love everything guitar
J

Preowned acoustic mcilroy A25e purchased

Austin guitars made us feel so welcome today I really enjoyed my visit and am so pleased with my purchase Would highly recommend a visit It s situated in a delightful converted barn with its own parking It s only a small place but with a diverse selection of acoustic guitars for beginners to a few select unique guitars like the one I purchased The website states clearly their stock of all guitars both acoustic and electric Paul made my buying experience a good and memorable one
J

This is without a doubt the greatest

This is without a doubt the greatest guitar shop I have ever bought from Prices are fair and it s full of cool gear The staff are enthusiastic knowledgeable and friendly I would highly recommend Austin Guitars
A

Austin Guitars Liverpool - Brilliant Service

Hello musicians after a recent purchase of a Revelation RBG Semi acoustic bass guitar which arrived about a week ago unfortunately a tad heavy for a senior citizen with arthritis Thus decided to purchase a Hofner ignition hollowbody bass I must say Reg Austin Guitars Ltd not only accepted the return of the Revelation in express time but also provided me with me a Hofner Ignition Club bass in express time too He really understood my plight as Austin Guitars are based in Liverpool me in Brighton Sussex and within 24 hours the Hofner arrived at my front door and Reg made this happen to which I was extremely grateful with the turn around service by Austin Guitars Thank you for 100 efficiency I m looking forward to visiting Austin Guitars hopefully in May Thanks Reg truly appreciated
P

Dealt with Paul Clappison who was

Dealt with Paul Clappison who was helpful friendly and sorted out a ridiculously quick delivery Very impressed
H

Austin Guitars First Class

I ve used Austin Guitars twice now once for a Fender Blues Junior Laq Tweed Amp and an Epiphone Les Paul Traditional Pro and the service has been first class on both occasions Fair trade-in and opening the store to help me out around my schedule the first time great price item and delivery time packaging the second time around Communication superb I will be returning both in person and online in the future
R

I ve just bought a Cort Sunset tc

I ve just bought a Cort Sunset tc guitar from Austin guitars through Reverb and couldn t be happier The price I paid was the cheapest on the internet and the guitar was delivered in under 48 hours of making the order Totally recommend these guys
J

Amazing

Such nice guys re stringed my guitar and polished it up Massive help
P

More than a music shop

Found this shop on the Internet and I m so glad I did Buying a guitar for my sons 18th and the 2 guys in there where more than helpful Such a friendly no pressure experience Will definitely shop there again Thanks lads

About Austinguitars

Austin Guitars is a family run business dedicated to the provision of top quality new used guitars to players of all tastes and levels

United States

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