Austinguitars Reviews

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austinguitars.co.uk
4.92
52 reviews
Excellent Rating
Based on 52 user experiences

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Rated 4.92 out of 5 by 52 Happy Customers

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AI Review Summary Based on 52 reviews

Reviews highlight consistently excellent service, with customers praising knowledgeable, friendly staff and prompt delivery. Many note fair prices and a welcoming, no-pressure shopping environment. The business is frequently described as a hidden gem or best guitar shop. Issues are rare, and when they occur, resolution is reportedly effective. Overall, the experience is described as first class and highly recommended.

What customers love
  • Helpful staff
  • Fast delivery
  • Welcoming shop
  • Great service

Last updated 3 months ago

J

Martin Guitar

I have recently purchased a preowned Martin Guitar from Reg at Austin Guitars I would highly recommend this hidden gem of a shop and encourage anyone to pop in when you can I will definitely be back
R

Brilliant service at Austin Guitars

Reg opened the shop at short notice for me as I had a small window of opportunity to come and view a used Baby Taylor What a great guy and what a fantastic little shop he has here Spent a very enjoyable hour trying the guitar and just chatting Will be recommending Austin to anyone I hear is after a guitar Reg has got it spot on here without a doubt
M

Amazing place

Not my first time using Austin Guitars or even my first review but honestly still the best place to go for guitar stuff I actually bought one this time instead of just string changes or set up an made up with it no rubbish sell or anything just genuine good honest lads who guide you right direction an to the right gear for you Don t hesitate to go just go or even from a far am sure Reg an Paul could sort you out I certainly wouldn t go anywhere else Good honest Dad an Lad who have a passion for guitars an care more about you than a sale It s well worth a visit even just for a chat
M

Amazing Austin Guitars

Austin Guitars is a the perfect place for a guitar enthusiast A warm welcome knowledgable and honest advice no pressure at all I have purchased both online and in person now and each time has been without any flaws Simple discussions around trade-in and a fantastic price arrived at today Plenty of parking available at the back of the barn too Thanks to them again and I will certainly be back
T

Purchased a used Norman B20 acoustic

Quality guitar at an excellent price well packaged and delivered in 2 days Couldn t ask for more - many thanks
M

What a little gem of a place

What a little gem of a place Been going there for about a year now and it s now become my go to guitar store I ve had nothing but good experiences there mainly due to Reg and Paul So helpful and knowledgeable about their stuff Pete the techie is on hand if you ve got a problem from string changing to full setup s Their philosophy is simple- provide a great customer service and they do Support your local businesses
J

Perfect service

Perfect service - and a superb guitar in perfect condition well packaged and exactly as described Would use Austin Guitars again without doubt
R

Great place to buy a quality guitar

Great place to buy a quality guitar and at a decent price
J

Shopping the old way in a good way

I spoke to Reg by telephone to enquire about a guitar on the shops website Reg was great his knowledge and experience helped me order the guitar Reg the owner of Austin Guitars Ltd delivers a first class service in an age of impersonal see click buy receive delivery Reg made sure my guitar was set up and swiftly delivered in a secure carton Great store which l highly recommend This is one satisfied customer
P

Top tier buying experience

Done one on Google Felt compelled to here toWonderfull distance buying experienceCan t rate it 6 stars unfortunately

About Austinguitars

Austin Guitars is a family run business dedicated to the provision of top quality new used guitars to players of all tastes and levels

United States

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