AI Review Summary
Based on 139 reviews
Customers frequently praise Autonomous for excellent customer service, with responsiveness, helpfulness, and effective problem resolution highlighted across numerous reviews. Fast delivery and great product quality are also commonly cited strengths. Conversely, cons primarily focus on expensive pricing. Some reviews mention issues such as poor product quality, damaged deliveries, and misleading practices, but these are not reflected in the recurring pros. No mirrored themes appear across pros and cons.
What customers love
- Great customer service
- Fast delivery
- Excellent product quality
Common concerns
- Expensive pricing
Last updated 2 weeks ago
A
Allyson Fagga
When I ran into an issue at checkout I reached out for support via the live chat portal Custom service rep Ashley responded very promptly and was incredibly helpful in the responses she provided which allowed me to clearly understand the issue I was facing Although it could not be immediately resolved Ashley provided me with multiple available avenues to move forward I appreciate being able to speak to a human via live chat to have my concern addressed Thank you
V
vds
I was amazed at how fast the chair was
I was amazed at how fast the chair was delivered It was coming From CA and I m in New England I ordered it on Saturday and it arrived Tuesday The assembly was easy it came with all the tools you need I have had the chair about a week and so far zero complaints I m a happy customer
A
Anthony
Great support team
Reached out to the support team through messages and almost instantly was given all necessary information about my order that I needed
M
mike humpage
Awesome Chair
Easy to put together Conformtable to sit in once you set it up
C
cogbombshell
Love the chair
Great website experience fast shipping detailed instructions Easy setup My husband loves the chair
K
kumar allamraju
On time delivery
easy to buy on time delivery able to assemble by following the instructions so far happy with the product
J
JB
Excellent customer service
Excellent customer service Responsive and willing to help Products were of high quality Wish I had purchased sooner I had sat for awhile on purchasing the desk and accessories I m so glad I did
R
Robin
The quality of Autonomous products is
The quality of Autonomous products is out of this world I have both a desk and a chair They fixed my back issues and I finally enjoy working again which has also given me a huge productivity boost If you ever consider buying one I highly recommend it
J
Jared
Worthy Purchase
Easy purchase from start to finish - ordering notification delivery The product itself was fairly straightforward to put together and the directions were simple to follow The chair is high-quality comfortable provides great support easily customizable and built well Just a warning that the delivery box is heavy it would be prudent to have assistance when carrying and assembling
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