AI Review Summary
Based on 139 reviews
Customers generally report a positive experience with AYP, citing good value, reasonable prices, and effective product quality. Many reviews highlight prompt delivery, easy website usage, and helpful service. However, a recurring theme of slow or delayed delivery and inconsistent communication exists, which has led to significant frustration. While many orders are processed well, a notable subset of customers experienced substantial waits and poor updates. The company appears responsive to some issues but struggles with reliability and stock management.
What customers love
- Good value for money
- Easy to use website
Common concerns
- Delayed shipments
- Stock issues
Last updated 1 month ago
V
VALERIE
Was able to buy a reasonable quantity of painkillers as I need 4 per day and a pack of 16 means I have to buy too frequently The service was clear and quick with no fuss just good sound questions
N
Nnemeka Ugwu
I wasn t happy initially when I didn t
I have not used this company long but I will tell you that in a short time I have used them They have been very reliable Any order placed has been received and then I really timely manner and well packaged The website itself is easy to use and that in itself count for a lot as well I recommend this company
J
Jacqueline
When things go wrong
I wasn t happy initially when I didn t get my order in time and I complained but the way AYP responded was immense I have gotten my order and now trust is restored and I would buy again Well done AYP
P
Paul Dalton
The longest ever wait for a delivery
When things go wrong it s how you deal with them that decides whether a customer returns Thankyou for dealing with my complaint quickly and resending the goods I will return
A
Anon
Good
The longest ever wait for a delivery Order the items I needed from another company and arrived in a couple of days 2 months delivery time is ridiculous
A
Andras
The package aireved by airmail from uk
I placed an order then was a bit sceptical after reading the reviews However I had nothing to worry about as the tablets arrived pretty quickly and on time I could certainly recommend them and would order again -
N
Norma Read
Good Customer Service
The package aireved by airmail from uk to netherland in a short time i get what i ordered without problem paid with pay pal fast checkout
J
Janet
Easy to get tablets I needed
My first order with this company recently i did not receive my order in the time the company had given me 5 days contacted them to advise this and request a delivery date reply came on same day stating the problem they had at the time and giving me a despatch date and carrier i replied and said i would look forward to receiving my goods on or before a certain date i received the goods within that time all good in my opinion this company whilt it did not fulfil its original obligation replied in good time to my query and the goods were despatched and received in the time stated Good customer service and would order from them again without hesitation Well done AYP Healthcare
C
Customer
My first purchase here
My first purchase here needed a few months supply of vitamin tablets My local chemist charges too much Anyway easy to navigate the website found what I was looking for fast delivery and updated with emais on the status of my order Thank you