Babylisspro Reviews

Impossible to maintain

Warning If you want to have a chance to maintain your hairdrier to e g exchange the cord never buy this BabyLiss Pro product They use some special screws that prevents you from disassembling the product unless you have a very special screwdriver

No customer service poor quality product

None of the customer service channels respond It started 6 months ago and a full run around They keep passing the buck you are in Canada contact the Canadian Branch try their instagram their facebook etc No ones writes back no solution All I m asking for is a warranty covered cord that broke easily yes as someone else here said WAHL all the way

Better not need help from Babyliss

Not only do I have an issue with 2 Babyliss Pro clippers their Customer Service is totally non-responsive I started with the website completing the CS form An automated response stated I would receive a reply within 3 business days 5 days later I haven t heard from them In the meantime I have called the 800 customer service number 7 times I am on hold as I write this review I have been given wait times ranging from 40 minutes to an hour and 45 minutes wait time I never received a call back This time I am staying on the call if it takes 24 hours You have extremely poor customer service Totally non-responsive

Horrible customer service

Horrible customer service I tried to cancel my order before were shipped but didn t work because I couldn t get help After I tried to get a refund and return the items but I never received a return label they said sent it by email in two business days The other option is to send the label by mail in 30 business days It is ridiculous I won t recommend this site nor buy anything again through this

Horrible customer service

Horrible customer service I received an open box item used with hair inside the box directly from babylis I ve called customer service several times and they are refusing to take item back Do not buy from them

I bought a flat iron and I received

I bought a flat iron and I received without plastic and she has some scratches looks like old