Backcs Reviews

What an excellent company

What an excellent company Great service and the equipment they supply is really good What i like about back care solutions is the full package they offer and that they want to get things right for you as a customer My back and neck issue has improved Having the right desk and chair is a game changer Thank you to all staff concerned

Great Customer Service Product

We are really pleased with our purchase - the customer services team are super polite and helpful The delivery was completed with no fuss and to a good standard Thanks again

everything that I required in one place

I got everything that was required for my needs Everything was delivered together and they explained what all the levers did on chair that was provided and ensured it was set up for me

fantastic customer service

fantastic customer service engineer was caring and very friendly quick service from fitting to delivery many thank this now means i can work with a little less pain

I have had some equipment delivered to

I have had some equipment delivered to my home and work address and I must say that the service has been incredible From ordering this was very smooth thanks to that team right through to delivery I have had a really positive experience from your team at back care solutions I think it s really important too that the delivery drivers get such good recognition for giving that friendly and professional service Nothing was too much trouble and very efficient Thank you

Wonderful customer experience

Care and consideration provided by the consultant during the assessment made the whole process seamless He made sure to explain what he was doing and why he was doing it Requested consent where one was needed and was a very pleasant person to talk to

Professional caring and understanding

The whole service from start to finish was great they completed a full assessment of me where I sent all measurements to where I was sitting I then fully explained my ailments where I suffered pain and what some of the symptoms where They did a full recommendation including things that I suggested All the equipment arrived within a couple of weeks and when it was delivered the guy who delivered would not leave until he knew I understood how everything worked and made sure it was all fully set up Very professional I have been using it for just over a week now and I feel so much better Thank you

Excellent Customer Service

I was very pleased with the customer service that I received from Back Care Solutions Daniel was polite professional and explained everything in detail in relation to the assessment

Excellent

From the moment of order I was well informed of next steps and was kept in the loop of everything Staff are friendly and very helpful advisor who came and set up equipment was fantastic and very tidy working and explained the product with demonstration of how to use correctly