


Based on authentic user experiences
Leslie-Ann
6731 reviews
N/A
1 year ago
Fantastic would use again
I have no complaints at all about the service offered at Back Care Solutions Your service was excellent I was sent detailed information about not only the chair but also mounting the chair together with a target date to report any issues I was also given the option of assembling the chair myself or someone to do this for me I was consistently updated on the delivery times which put my mind at rest The chair is very comfortable and in the short space of time using it I already feel the difference in my back and neck because I am much more supported by a chair that suits my needs Thank you very much for your thoughtfulness and transparency at all times
Joan Moore
6731 reviews
N/A
1 year ago
What an excellent company
What an excellent company Great service and the equipment they supply is really good What i like about back care solutions is the full package they offer and that they want to get things right for you as a customer My back and neck issue has improved Having the right desk and chair is a game changer Thank you to all staff concerned
Emma Wallbank
6731 reviews
N/A
1 year ago
Great Customer Service Product
We are really pleased with our purchase - the customer services team are super polite and helpful The delivery was completed with no fuss and to a good standard Thanks again
Marion Hutchison
6731 reviews
N/A
1 year ago
everything that I required in one place
I got everything that was required for my needs Everything was delivered together and they explained what all the levers did on chair that was provided and ensured it was set up for me
Coggan Russell
6731 reviews
N/A
1 year ago
fantastic customer service
fantastic customer service engineer was caring and very friendly quick service from fitting to delivery many thank this now means i can work with a little less pain
catherine watkis
6731 reviews
N/A
1 year ago
I have had some equipment delivered to
I have had some equipment delivered to my home and work address and I must say that the service has been incredible From ordering this was very smooth thanks to that team right through to delivery I have had a really positive experience from your team at back care solutions I think it s really important too that the delivery drivers get such good recognition for giving that friendly and professional service Nothing was too much trouble and very efficient Thank you
LD
6731 reviews
N/A
1 year ago
Wonderful customer experience
Care and consideration provided by the consultant during the assessment made the whole process seamless He made sure to explain what he was doing and why he was doing it Requested consent where one was needed and was a very pleasant person to talk to
Jase
6731 reviews
N/A
1 year ago
Professional caring and understanding
The whole service from start to finish was great they completed a full assessment of me where I sent all measurements to where I was sitting I then fully explained my ailments where I suffered pain and what some of the symptoms where They did a full recommendation including things that I suggested All the equipment arrived within a couple of weeks and when it was delivered the guy who delivered would not leave until he knew I understood how everything worked and made sure it was all fully set up Very professional I have been using it for just over a week now and I feel so much better Thank you
Alison
6731 reviews
N/A
1 year ago
Excellent Customer Service
I was very pleased with the customer service that I received from Back Care Solutions Daniel was polite professional and explained everything in detail in relation to the assessment
KL
6731 reviews
N/A
1 year ago
Excellent
From the moment of order I was well informed of next steps and was kept in the loop of everything Staff are friendly and very helpful advisor who came and set up equipment was fantastic and very tidy working and explained the product with demonstration of how to use correctly