AI Review Summary
Based on 19 reviews
Reviews for Balcony show extreme polarization with very few positive experiences. Negative reviews cite lost film, poor communication, delayed delivery, and low-quality scans. Positive reviews praise cheap pricing, fast delivery, and clean scans. The overall experience is marred by inconsistency and unreliability.
What customers love
- Cheap pricing
- Clean scans
Common concerns
- Lost film
- Low quality
Last updated 2 weeks ago
S
Stephanie Jenkins
The balustrade needs a complete re spray It s rusting on every post We were told someone would come To no avail despite numerous telephone calls and texts were made enclosing photographs They will not communicate on the phone so letters were sent We have been waiting for 6 months for it to be put right This job was done by Newbalcony Ringwood road
J
Jamie Lau
Balcony has moved
This review is based not on Balcony s work as a film lab They were a tenant at my building This is a notice to confirm they are no longer based at their studio in Haggerston E8 Please therefore do not attempt to send any film to them as they will not process it
D
Daniel
Balcony Industries Scam Avoid
If I could give negative stars believe me I would Atrocious service communication and scans It sounded too good to be true because it was I understand you ve vacated your premises now You owe me a lot of 120 film No negatives received Poor low quality scans Money Taken Avoid at all costs I d write a letter before action if I knew where you were located Rashid
T
Tim Smith
Cheapest film in Europe
Cheapest film in Europe 2 mins from my house Enough said
R
Rudolph Malone
Best film processing you can get in
Best film processing you can get in London dip and dunk processing at Noritsu prices Rasheed sound guy too Thanks
D
Dexter Voher
Cleanest scans I ve ever received
Cleanest scans I ve ever received Dropped off on Tuesday negatives were at my doorstep on Thursday 10 10 so far
J
Jimmy James
Couldn t Be Happier
Great transparency and communication throughout I picked up my order from the lab myself Rasid and I spoke and his love for film radiated His enthusiasm was infectious and he takes immense pride in his work That cumulated into an end product I m delighted with Thanks Balcony
S
Stacey Kitt
Dropped off 40 rolls of 120 from a
Dropped off 40 rolls of 120 from a fashion shoot that was booked last minute Friday evening Needed them turned around for the weekend Was expecting a substantial rush fee had the scans in my dropbox Sunday morning in time to enjoy the Euro final
H
Henry
Really great service
Really great service was apprehensive switching labs but after a couple so and so batches decided to make the switch really great scans done over the weekend cheaper than my usual lab too