Barenecessities Reviews

It s not the mistake it s the recovery

I had placed an order during a huge 30 off sale Anyone who knows about quality bras and who is on the bustier side knows bras are EXPENSIVE Well I shopped my face off and was ready for my goodies when I noticed after several days my FedEx package had been sitting in the same spot for one week This prompted me to call and Kimberly was on the other end of the line She was able to determine my shipment likely did not get a different tracking number resulting in my package being lost but would confirm for certain by morning via email or phone call Well she refunded my money promptly and created a new shopping bag with all of my previously selected items Let me tell y all the customer service was outstanding I received that follow-up email confirming the package was indeed lost so I was able to repurchase my items Here s the extra not only had Kim created my shopping bag and had it sent to me as a shared bag meaning she could see my bag on her end it included a wonderful discount code Baby Kim went even further and had my package expedited you hear me First-class service I thoroughly enjoyed my experience Yes the hiccup was sucky but the customer service recovery made all that disappear Customer service will ALWAYS be the determining factor in whether I will purchase from a company and BareNecessities has just made a forever customer

Erin is an outstanding representatives

I purchased 2 bras and they were too small I needed to return them and replace them with a larger size I called customer service and spoke to Erin She was professional helpful friendly and efficient Your company is lucky to have a customer service representative like Erin I was impressed and will do business with your company again

BN is definitely the ONLY place to purchase the best bras

As always Bare Necessities is the BEST Buying the perfect fit bra is probably the hardest piece of apparel to get just right Paulina was patient helpful and knowledgeable She understood my issues and had excellent insight as to which bras would or would not work for me There have been a lot of changes in my bra sizes since I first started buying from Bare Necessities and BN as seen me through them all I have and will continue to recommend BN Your customer service support deserves 10 stars Paulina could not have been any nicer or more helpful Thank you

Marissa was spectacular

Marissa was spectacular She knew her business above and beyond expectations product knowledge professionalism and curtesy example so rare I have to come back and shop more very soon Marissa thank you so very much

I recently had a lost package

I recently had a lost package I ve ordered for many years with no issues Jillian was exceptionally helpful She looked into the matter and processed a credit back for the lost package I placed a new order for the item and it was sent express as a courtesy It was just such a pleasant experience Thank you

Erica was soooooo helpful

Erica was soooooo helpful I needed to cancel an order having used the wrong coupon code Erica helped right away She helped place another order and suggested another Prima Donna bra that was on sale So very helpful and engaging on the phone Great representative for BN I LOVE my Prima Donna bras and LOVE BN for the sales Thank you for having such great customer service Can t wait for my 4 bras to arrive

Shanna was very helpful

Shanna was very helpful She answered my questions with ease and patiently instructed me when I was misinformed about bra sizing I love Bare Necessities and have been buying all my bras from them

Brandi Marcholl

I have never had a customer service rep be as knowledgable and helpful as Brandi Macholl She explained so much about bra fitting aspects of various brands and was really able to pinpoint the style and brand for me She spent 1 2hr with me She was so cheerful with a sense of humor I told her from now on I will only purchase from her Employees like Brandi need to be appreciated and rewarded for what they do for the customers on behalf of your company