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Customers report a consistently terrible experience with Basil Fry, citing severe issues with claims processing for insured moves. The company is widely described as slow, ineffective, and dishonest in handling claims for damaged or lost goods. Many reviews detail disputes over valuations and a general lack of accountability. The overwhelming sentiment is one of frustration and feeling cheated by the claims process.
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- Slow processing
- Dishonest practices
- Undervalued claims
- Poor communication
- Ineffective service
Last updated 2 months ago
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