Bathplanet Reviews

Bath planet southern Maryland and High pressure sales

Bath planet southern Maryland and Northern VirginiaHigh pressure Sales tactics buy today and spent 2000 less if you ask us to do it tomorrow it ll be 2000 more Sales agent came to the door with no mask during the coronavirus He put me through a spiel and then talked about the price which at its best was only good for today I sent him away

I should have read these reviews before

I should have read these reviews before visiting their showroom in Novi MI to set up a free estimate appointment to repair our stall shower First clue High rent mall space with really nice displays Second clue Free installation for making appointment which was actually a lead Third clue and the killer They refused to honor free estimate appointment because we didn t have actual insurance claim check in hand When I explained we wanted to make a choice between replacing existing tiles or switching to acrylic panels and waiting on another bid I was told it s NOT possible Apparently they expect to leave the free estimate sales pitch with the down payment Fourth and final clue Being forced to make a sudden expensive decision without allowing us the opportunity to consider other bids is bad business and not very good customer service No thanks A product should sell itself without taking advantage of senior citizens The fact it needs such a hard sell is most likely related to other reviews of flawed service and product We may be old but not born yesterday Very disappointed as I now believe these sales tactics are used in Facebook ads as senior safe showers etc

The products are made in China and they

The products are made in China and they peel off the wall Unreal spent all this money and time and had to call another company to replace it because they didn t back up the warranty and blamed me for there mistakes ARE YOU KIDDING ME

I would give them a negative 1 if

I would give them a negative 1 if possible We waited and were misled from the beginning Months went by before anything was ever installed and when it did get installed it looked like a 3rd grader did the job We complained and months have went by with empty promises that it was going to be made right Still holding my breath and we are now almost to a year waiting for a 13k remodel job Horrible customer service and horrible install We won t even show our family

We had Bath Planet put in a new shower

We had Bath Planet put in a new shower to make it safer for us We now have a beautiful shower we can not use The floor is so slippery the rubber floor mat does not stick At first I wasn t concerned because Bath Planet is a big company who will stand by their work WRONG I talked to Mike who gave me several suggestions including scrubbing the floor and putting down sand strips Nothing helped I am having another company come in and put a rough finish on the floor This has been a great inconvenience

I paid a 4 000 deposit to Bath Planet

I paid a 4 000 deposit to Bath Planet for a tub to shower transition on 6 13 2022 Work was to begin within 6 to 8 weeks The work never started and no one returned my calls I have TMobile phone logs to substantiate my calls Bath Planet claims I never called I am demanding a full refund I filed a complaint with the Better Business Bureau 17741795 an arbitration is scheduled for 11 10 2022

Do not waste your money on this acrylic

Do not waste your money on this acrylic bath systems They are made to quickly update an old bathroom by covering it up with acrylic walls tub liner and lots of caulking We began dealing with caulking issues within a very short time then our tub cracked Lifetime warranty right The company offered to send us a new tub liner with the shipping and installation expense put onto us Awful customer service A good handyman can renovate your washroom properly for roughly the same cost as one of this bandaid systems avoid at all costs Inferior product and poor customer service

Bath Planet of Albuquerque installed

Bath Planet of Albuquerque installed our tub and shower to only look good but inside the walls were leaks cut rate materials pathetic installers Never invite them into your home do not believe they can deliver a good product I suggest using Dreamstyle for any bath shower installations We have had superb results from a shower install by them Now to get Bath Planet to pay for the plumbing bill to repair their inadequate workmanship and repair the wall that had to be cut to fix the problem Never consider this company for any bath shower needs Buyer beware and do not be fooled by the Good Housekeeping Seal of Approval They lie