Bathroom-house Reviews
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Purchaser
I ordered next day express The posted me the wrong item then it was a further 2 days before I received the correct item Despite their error and my time constraint they would not resend the item until I drove to a postal depot to return it and by the time I got there and called from outside the shop they told me I d missed DPD so wouldn t be posted until the following day
J
Jonny Woodall
No customer service
Ordered products before no issues until I ve reordered a tap hose and shower head I ve had before BH sent the right taps but no hose or head They are currently not answering their phones and ask you to email and you should get a response in 5 working days Its now coming up to 10 working days and no response I recommend not buying anything from them until their phone lines are back up and they have proper customer service as they clearly have virtually none right now
G
Gloria Healy
The file you sent me cannot be opened It needs to be sent in a user friendly format please
Update on previous review taps arrived eventually no gesture to reduce premium next day delivery charge to standard charge or to refund all delivery charge as received outside standard delivery window Instructions did not refer to the pillar taps ordered - they related only to a range of mixer taps Video promised by customer services but not receive by email Further request made for written instructions Nothing yet received
R
Rob McAllister
You didn t have the product advertised
You didn t have the product advertised You took payment offered next day delivery and then later on the day of purchase informed that you couldn t fulfil your commitment For a customer organising Next Day Delivery and paying extra for Next Day Delivery - you could assume that Next Day Delivery was important If you don t have the product for Next Day Delivery BE UPFRONT ABOUT IT