


Based on authentic user experiences
Kerry Brasswel
6734 reviews
N/A
1 year ago
I recently went to Store 101 in Tucson
We have used Batteries Plus Bulbs in Sacramento at the Howe Avenue store numerous times over the past year Although we have had good customer service each time my most recent visit on 11 21 was over the top The store was busy the night before Thaksgiving all three employees were waiting on customers Chris Sales associate greeted me immediately when I entered the store and said he would be right with me after he finished with a customer After 10 minutes he came back to assist apologized for the wait and although he did not have the items I wanted in stock he offered to order it online for me and ship to store I ordered 20 special wattage light bulbs and asked the price for each item He said that because of the wait and I was ordering 20 he gave me the corporate pricing of 1 27 per bulb instead of the 2 99 ea which was a HUGE savings I just received a call from Chris today 11 23 letting me know my Items were received The turn-time was 3 days the pricing was great and the customer service experience was EXCELLENT I definitely will be making this my go to store Chris is definitely an asset to this store
Tx DFW
6734 reviews
N/A
1 year ago
Great service
I recently went to Store 101 in Tucson AZ Although Corporate managed to mess up my order I found Erik at this store to be wonderfully helpful and went out of his way to make things right for me I am still waiting for the correct ordered cell phone battery to be delivered but it has only been since Friday Corporate sent a chinese battery with a 1 year warranty instead of the Duracell with a lifetime warranty I had ordered online to be delivered to my local store I had been referred to this store by a friend who also found them very helpful when he had to get a battery for his father s cell phone a few months back when his father was visiting from SD We both were impressed with the helpfulness of both Erik and Gordy They both take the meaning of service to heart I may have paid a little more vs just buying from some place like Amazon but the consideration and helpfulness was well worth it I just hope Corporate gets their stuff together and delivers the correct battery some time soon This was in no way the fault of store 101 or Erik I will definitely do business with this store and Erik in the future KB
Lesa Hodge
6734 reviews
N/A
1 year ago
I took in my keyfob because it wasn t
I took in my keyfob because it wasn t working I was hoping it was the battery It wasn t so a new one was ordered It was just over 100 Not fun but necessary The new fob came in the next business day and I went to pick it up Larry asst mgr helped me this time and wanted to check over a couple of things because it didn t make sense to him that my battery was good So he took his trusty computer and another gadget or two and we went outside Come to find out I had unprogrammed my own keyfob accidentally Not proud of that but Larry and Zach were great They refunded my entire purchase even though they had wasted probably an hour with me trying to fix something that wasn t broken
Mary Reid
6734 reviews
N/A
1 year ago
After visiting your Bellevue and Sea
After visiting your Bellevue and Sea Tac stores where customer service was non existant I was encouraged by a friend to visit the Puyallup store I was looking for a battery pack for a heated vest and when I asked at Bellevue store it was curt No nothing like it At your Sea Tac store I didn t get all the way through the door carrying the vest before I heard We don t carry them No one made eye contact or got up from their computers At that point I was finished with BatteriesPlus What a positive experience with Jamie at Puyallup store She sold me a battery pack that works wonderfully and I would go back to that location 5 stars for Jamie 0 for other 2 stores
Andrew Judd
6734 reviews
N/A
1 year ago
tractor battery
went to the manchester ct store today i had questions about the tractor battery that was cross referenced from john deere i found the two gentlemen yeti and chris i believe to be very helpful and professional and guided me to my best purchase
Robert Burnson
6734 reviews
N/A
1 year ago
We visited store 819 in Lake Wales
We visited store 819 in Lake Wales Fl and can only give great reviews for Jerry who went above and beyond for us We thank him very much for his outstanding service and care for our matter We will always use this store location in the future Thank you Jerry
Mike
6734 reviews
N/A
1 year ago
Cracked iPhone Screen Repair
I scheduled an appointment online to get my cracked screen repaired and that was all I had to do My phone was done in about 45 minutes and I also picked up an extra screen protector to help prevent it from breaking again If you have a cracked screen - I would recommend them Plus they were less expensive than the other place down the street Mike Hunt
Sharon Fairchild
6734 reviews
N/A
1 year ago
Thank you Robert at the ocala
Thank you Robert at the ocala Fl store He paired my galaxy A20 while we waited
Joan Van Leeuwen
6734 reviews
N/A
1 year ago
A friend told me that BPB repaired cell
A friend told me that BPB on McHenry Avenue in Modesto Ca repaired cell phone screens would not have known otherwise I received prompt professional service at a reasonable price A welcome relief compared to my experience at an Apple Store to have my wife s phone repaired where I waited half an hour to be handed off to three different people before someone gave me and exorbitant price and I left She will be going to BPB next week
Terri Zurn
6734 reviews
N/A
1 year ago
On 8 20 2018 my car didn t start
On 8 20 2018 my car didn t start I have a 2016 Toyota Camry and I needed a battery I went to your Brooklyn Park store I was assisted by a young man name Thomas He was extremely knowledgeable of the store product and after asking me several questions he found me a battery that was appropriate for my driving needs He was extremely patient kind and I was on my way within 45 minutes of entering the store Thanks again to Thomas