Becu Reviews

BECU | A Not-for-Profit Credit Union

2.00
39 reviews
Poor Rating
Based on 39 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
M

above and beyond help

above and beyond help very understanding and patient thank you Kari in bonney lake best always michael
E

I love BECU

I love BECU I have referred many others already and cannot recommend them enough I appreciate the ease of use speed of service and not only are there no fees my money earns money
T

Love BECU

Love BECU I ve banked with them for 21 years I ve held multiple accounts including Checking Savings Auto personal loans
S

Nothing but Positive Experiences

I switched over after years of headaches from dealing with Bank of America the straw that broke the camel s back was charging a fee to use BoA ATMs Support has always been able to help me with whatever I need and they are very transparent about changes A
V

New car no worries

I had a great experience with a new car loan I just got I have been a member with BCU for a long time and really have never had any negative experiences whatsoever I had so much help this time and I want to thank David Sessions so much for all his help in finalizing my deal He was so helpful and so pleasant I ll can t say enough good things He helped me every step of the way and made sure that I understood everything that he was talking about So I think he definitely needs to be considered for bigger and better things Thank you again David and Jonathan Wynn sooo much for all that you did for me
T

I m bewildered as to why BECU s rating

I m bewildered as to why BECU s rating is so low I ve never had anything but positive experiences with them I have Checking Business Checking Savings Money Market accounts as well as two car loans and a personal loan and Visa card all of which were simple easy straightforward to get and qualify for I ve referred people there who ve benefited from 100 credit though it does take a very very long time to see Customer service in branches has always been exceptional phone service has been less of a great experience and hopefully they are addressing this issue
D

Outstanding service no notes

I ve used BECU for seven years and have found them to be an upstanding institution There are very few fees they do everything in their power to make sure you re treated right and their app web interface are top notch I haven t used them for home nor auto loans but can vouch for checking savings credit card cash back and personal loans In-person service is also always excellent and helpful
W

The staff are very efficient and great

The staff are very efficient and great to work with thumbs up for the team that worked with me especially abdillahi torre always very helpful answers all my questions I needed an auto loan and this process went smoothly

About Becu

BECU is a member-owned, not-for-profit credit union committed to improving the financial well-being of our members and communities.

United States

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Frequently Asked Questions

BECU is a not-for-profit financial cooperative, originally founded as the Boeing Employees' Credit Union in 1935. Unlike traditional for-profit banks, BECU is member-owned and operates under the philosophy of 'people helping people.' This means its primary mission is to promote the financial well-being of its members. Profits are returned to members through better rates, lower fees, and enhanced services, rather than being distributed to external shareholders.

Eligibility for BECU membership extends to individuals who live, work, worship, or attend school in Washington state. Membership is also available to employees of select employer groups, family members of existing BECU members, and members of certain communities nationwide as specified by BECU's charter.

BECU.org provides access to a comprehensive suite of financial products and services. These include checking and savings accounts with no monthly service fees, a wide range of lending solutions (auto loans, mortgages, personal loans), Visa credit cards with competitive rates, and robust digital banking tools for online and mobile banking. The site also offers access to investment advisory services, retirement planning, and various insurance products.

BECU is committed to financial education and community support. Its website hosts a wealth of educational resources, including articles, interactive tools, calculators, and blog posts on topics like budgeting and home buying. Furthermore, BECU highlights its community involvement through the BECU Foundation, which focuses on philanthropic efforts such as grants and volunteerism aimed at improving financial literacy and supporting local communities.

BECU.org places a strong emphasis on security to protect member data and financial transactions. The site employs advanced encryption and multi-factor authentication. It also provides clear information on these security measures and offers educational tips to help members safeguard their personal information while banking online.

About Becu

BECU: A Member-Owned Financial Cooperative

BECU, originally founded as the Boeing Employees' Credit Union in 1935, is a not-for-profit financial cooperative serving members across Washington state and select communities nationwide. Headquartered in Tukwila, Washington, BECU has grown from its aerospace roots to become one of the largest credit unions in the United States. Its official website, becu.org, serves as the primary digital gateway for members to manage their finances, access educational resources, and engage with a community-focused financial institution.

Core Mission and Member-Centric Philosophy

Unlike traditional for-profit banks, BECU operates under the credit union philosophy of "people helping people." As a member-owned cooperative, its primary mission is to promote the financial well-being of its members and their communities. This structure means that profits are returned to members in the form of better rates, lower fees, and enhanced services, rather than being distributed to external shareholders. The website clearly communicates this member-first approach, emphasizing values like trust, integrity, and community support.

Comprehensive Financial Products and Services

BECU.org provides a full suite of financial products designed for everyday needs and long-term goals. Key offerings accessible through the site include:

  • Checking and Savings Accounts:Featuring high-yield savings options and checking accounts with no monthly service fees.
  • Lending Solutions:A wide range of credit products including auto loans, mortgages, home equity lines of credit, and personal loans.
  • Credit Cards:Visa credit cards with competitive rates, cash back rewards, and no annual fees.
  • Digital Banking Tools:Robust online and mobile banking platforms for account management, bill pay, mobile check deposit, and peer-to-peer payments.
  • Investment and Insurance Services:Access to retirement planning, investment advisory services, and various insurance products.

Educational Resources and Community Focus

A significant portion of becu.org is dedicated to financial education. The site hosts a wealth of articles, interactive tools, calculators, and blog posts covering topics from budgeting and saving to home buying and identity theft protection. This commitment to education empowers members to make informed financial decisions. Furthermore, the website highlights BECU's community involvement, detailing its philanthropic efforts through the BECU Foundation, which focuses on grants and volunteerism aimed at improving financial literacy and supporting local communities.

User Experience and Accessibility

The website is designed with user experience in mind, offering a clean, intuitive interface that allows members to easily navigate between banking functions, educational content, and support services. Key features include secure login portals, a comprehensive FAQ section, and multiple channels for customer support. Eligibility for membership is also clearly outlined, extending to individuals who live, work, worship, or attend school in Washington state, as well as employees of select employer groups and family members of existing BECU members.

Security and Trust

BECU.org places a strong emphasis on security, employing advanced encryption and multi-factor authentication to protect member data and financial transactions. The site provides clear information on its security measures and offers tips to help members safeguard their personal information online.

In summary, becu.org is more than just a banking website; it is the digital embodiment of a member-owned financial cooperative dedicated to providing quality, affordable financial services while fostering the economic health of its members and the communities it serves.