Beddenbriljant Reviews

AVOID THIS COMPANY I very strongly advise you not to risk terrible service and unreasonable delays as I have Over 10 weeks since ordering for my wife suffering back pain always me chasing them TOTAL WASTE OF TIME

3 5 months after order I finally received the couch which definitely doesn t meet the expectations and i knew that before even ordering but the most unpleasant surprise was that when it finally arrived it came in with broken legs and clips flying all over the place Disappointed and very frustrated im suggesting NOT TO PURCHASE EVEN PICKLES FROM A COMPANY LIKE THIS

I ordered a tv lift from them more than a year ago It took twice as long to deliver as they said it would and when they finally delivered it the cover was crooked I contacted them and they came out to look at it and said the cover would need be replaced I waited several months for a replacement and every time I called they said I just had to keep waiting About 6 weeks ago I finally spoke to someone who took responsibility and said he would personally contact me within a few days It has now been 6 weeks since that time 10 months since receiving the order 13 months since ordering the tv lift no one is answering the phone and no one has contacted me I m beginning to think that they have no intention of correcting the defect and that they are running a scam business

I order on 24 november 2023 a sofa and utnil now my product wasn t deliverd I pay the order called for 2 month asking what happend I heard that i m annoying because i don t have patience The suplier never send the product i heard million lies every time the product is not in the cargo the colour is not available the product in on the list we need to check the cargo again So for more than 9 weeks these scammers did so Last time Iris from the client service told me i am annoying because i don t have patience well miss Iris must have patience on her money and not mine i asked my money back and she assured me that the refund won t take 10 days because is not a retour the product never existed and that will take 1 day So aside from scammers also they like to fraude

I order one month ago a couch I even pay 150 euro to bring it up to my house The people that brought it were very polite but we saw that some pillows were missing They said that they will inform to the company and they will send them back 10 days after nothing so I send a message they answer that I must look again so I checked but didn t find anything So I told them that there is nothing here so they told me that they will order it and will send me the pillows as soon as possible After 20 days I send a message that I don t have news from them and they told me to searched again because the believe that the pillows are here

Could not have worse experience Delivered a wrong couch then informed us we have to pay 100 for retour it if we don t want the one they sent to us then informed us the money back procedure is 1 month 20 working days if we don t want the one they sent to us What the hell are you imagine over there

If possible to give 0 stars I would This company took 12 weeks to deliver the bed Once delivered it was the wrong bed Took them 6 weeks to correct the bed Meanwhile I couldn t get in touch with anyone by email or phone for 4 weeks Then once the bed was delivered the delivery guys refused to take the wrong bed that was delivered and I had to go back and forth with them It was ridiculous Then the new bed was delivered with a hole at the top of the headboard and the bed was dirty I called right away but ofcourse no answer so I emailed them the same day They refuse to change the headboard Saying I need to purchase a new one and offered half price This is the WORSE SERVICE I have ever received In all the countries I ve lived in It s a SHAME that ppl are operating Like this in the Netherlands If they even offered ro come and check the hole they would see this is a factory error and not done by me After all the inconvenience they refuse to allow me to return the bed cause it doesn t fit the policy BUT ITS THEIR DAMAGED HEADBOARD I was sent a picture that the delivery guy took from in front the bed But the hole is at the top left and not even displayed in the pic from that angle I hope no one buys from this company I ordered the end of February I m having issues still in September I can t make this sh t up I will write bad reviews all over even social media Cause no one should spend their hard earned money and receive this level of unprofessionalism and incompetence for a purchase they ve made Shame on this company

Unacceptable service avoid this companyBought a sofa bed from Bedden Briljant in Jan 2024 It broke in Feb 2025 still under warranty They promised a replacement by March April but now it s the end of May and still nothing Last email was on May 26 since then silence Now they claim they can t help me at all This is unacceptable Zero reliability zero accountability Stay away

Very unhappy with the service of this company Delivery and installation was paid for Bed was delivered a street away because of road closures due to the NATO conference I had to carry the bed all the way from the street through two flights of staircases and install myself When I asked for a refund of my installation fees they bluntly refused Very disappointed with the customer service I would recommend you buy your next bed where there is better customer service

I purchased a box spring from which the off gassing smell dust still coming after 2 months Customer service was not reachable for the first week Second week I was offered a solution to which I agreed if It doesn t work I would like to return the product After 2 weeks of trying the solution requested a return and the received a response that no return was registered in the first 14 days