Beko Reviews

Freestanding & Built-In Home & Kitchen Appliances | Beko UK

beko.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
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A

Live chat customer service is a joke

Live chat customer service is a joke I found the water consumption shown on the user manual and the advertisement is NOT match Tried to ask through live chat to know what happened the representative keep messing me around and not answer the question Then go silent until I give up asking Terrible experience
T

The product is great but

The product is great but I did appreciate an unsolicited call trying to upsell a warranty particularly when the caller wouldn t say why they were calling until after going through the GDPR security checks Entirely unnecessary he could simply have said I d like to talk to you about extending your warranty to which I could have replied I m not interested instead of wasting both his and my time
A

there are several problems when using

there are several problems when using the machine when timing a wash of 2 hours the m c takes about 2 5hrs to run it s cycle When using a 1 hour quick wash when the cycle finishes the clothes are still very wet even when I use the 1400 spin the clothes are still as wet I am very disappointed with this machine
M

Honestly We re really disappointed The

Honestly We re really disappointed The bottom tray cannot take dinner plates without it impeding the rotary arm It is not deep enough We have NO option but to hand-wash I would never have bought this dishwasher or paid out all that money had I known this I would NOT recommend it to anyone
S

Dishwasher broke after 18 months

Dishwasher broke after 18 months Was supposed to have a 2 year guarantee but Beko denied saying that it was only 1 year Fixed the dishwasher myself
P

Having been sent an engineer because l

Having been sent an engineer because l had a problem with ignition on two of the burners he put some sort of packing in behind the knobs on the 27th of Dec now on the 2 1 24 the issue seems to be reapping not happy with this appliance at all am considering contacting AO and asking for a refund as l have arthritis in my wrist its making it very difficult to put the pressure on the two knobs when all the others are working well had to use this hob over Christmas and was extremely difficult as l had 14 guests to dinner it was very stressful to only gave 3 working burners lm not happy at all
F

There was no freezer door inside the

There was no freezer door inside the new freezer We had to phone about this and are still waiting for it to come If we can t fit it ourselves then we will have to wait again for a Beko engineer This at a time of year I most need the freezer to be working properly
C

I don t really like it at all I think

I don t really like it at all I think it looks cheap looking and I ve only used it a few times on a fast wash but it doesn t seem to rinse properly and leaves water in the rubber rim round it
J

Oven door exploded

After Beko supplied a replacement cooker for a failed one with new cooker and 12 month warranty it failed again The oven door exploded onto me while opening to remove Sunday roast I called and after being pushed for pillar to post They booked it in for repair I supplied photos serial numbers and model to be told 8days to repair and door would be on van to replace However today 18th of December having gone without oven for 8 days they came out no replacement door to be told order today will get call sometime in week to install sat or Christmas Eve So now fingers crossed I get Christmas dinner It s a wait and hope thing Not amused
G

Beko wtl 72051w eont heat up water on

Beko wtl 72051w wont heat up water on cottens 60c and 40-60 echo mode stone cold water for 2hr cycle after 3 engineer call outs under warranty could not fix problem seems a problem with circuit board in production line on this model beko came up with excuse its not supposed to heat water washes in cold water dont buy from beko useless

About Beko

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.

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Frequently Asked Questions

Beko.co.uk is the official online destination for the Beko brand in the United Kingdom. It serves as a comprehensive hub where consumers can explore, compare, and purchase a wide range of home appliances. The website also provides detailed product information, customer support resources, and content related to Beko's brand philosophy of promoting healthier, more efficient, and sustainable living.

Beko offers an extensive portfolio of home appliances, organised into clear categories. These include major kitchen appliances (refrigerators, ovens, dishwashers), laundry care products (washing machines, tumble dryers), small domestic appliances (kettles, toasters, vacuum cleaners), and televisions and audio equipment. The product range is designed to cater to all areas of the modern home.

Beko incorporates various proprietary technologies into its appliances to enhance performance and user benefits. Examples include NeoFrost™ technology in refrigerators for independent cooling circuits, HarvestFresh™ technology designed to preserve vitamin content in produce, and Anti-Allergy steam programs in washing machines to help remove allergens from fabrics.

Beko.co.uk provides a dedicated support and services section. Here, you can register your product, access warranty information, download instruction manuals, and utilise troubleshooting guides. The website also facilitates booking engineer services and provides contact details for customer support to assist with any queries or issues.

Yes, the website functions as a valuable resource centre. In addition to e-commerce, it offers inspiration and advice through blog articles, tips, and recipe ideas. This content is designed to help users maximise the use of their appliances and explore ways to enhance their home life, aligning with Beko's educational approach.

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About Beko

Beko UK: Pioneering Home Appliances for Everyday Living

Beko.co.uk serves as the official online destination for Beko in the United Kingdom, presenting a comprehensive portfolio of innovative and reliable home appliances designed to simplify modern life. As a leading global brand, Beko positions itself not just as a manufacturer but as a facilitator of healthier, more efficient, and more sustainable living environments. The website functions as a central hub for consumers to explore, compare, and purchase a wide array of products, while also accessing essential support and brand philosophy.

Extensive Product Range for the Entire Home

The website is meticulously organized to showcase Beko's full catalogue. Key product categories are clearly presented, allowing visitors to easily navigate to their area of interest. The range includes:

  • Major Kitchen Appliances:Featuring refrigerators, freezers, ovens, hobs, cooker hoods, and dishwashers, often incorporating technologies like NeoFrost™ for independent cooling circuits or HarvestFresh™ to preserve vitamin content in produce.
  • Laundry Care:A complete selection of washing machines, tumble dryers, and washer-dryers. Beko highlights features such as Anti-Allergy steam programs, time-saving options, and outstanding energy efficiency ratings.
  • Small Domestic Appliances:This segment includes kettles, toasters, coffee makers, and vacuum cleaners, offering stylish and practical solutions for daily tasks.
  • Televisions and Audio:Expanding beyond traditional white goods, the site also features Beko's range of smart TVs and soundbars, emphasizing connectivity and entertainment value.

Consumer-Centric Resources and Support

Beyond an e-commerce platform, Beko.co.uk is a vital resource centre. It provides substantial information to aid the customer journey from pre-purchase to aftercare:

  • Detailed Product Information:Each product page offers comprehensive specifications, high-quality imagery, feature breakdowns, and energy label details, enabling informed decision-making.
  • Support and Services:A dedicated section provides easy access to product registration, warranty information, instruction manuals, and troubleshooting guides. The site facilitates booking engineer services and contacting customer support.
  • Inspiration and Advice:Through blog articles, tips, and recipe ideas, Beko adds value by helping users get the most out of their appliances and explore new ways to enhance their home life.

Commitment to Sustainability and Health

A core theme woven throughout the website is Beko's dedication to environmental responsibility and promoting healthier lifestyles. The brand actively communicates its initiatives in reducing plastic waste, improving water and energy efficiency across its product lines, and designing for longer product lifespans. Features like specialised wash cycles to remove allergens from fabrics or cooking programs that retain nutrients directly align with its "Healthy Kitchen, Healthy Home" ethos, which is clearly articulated for visitors.

User Experience and Accessibility

The website is designed with a clean, modern interface that prioritises user experience. Navigation is intuitive, with clear calls-to-action for buying, finding retailers, or seeking support. It is fully responsive, ensuring a seamless experience across desktop and mobile devices. Trust signals, such as customer reviews, energy efficiency badges, and secure payment gateways, are prominently displayed to build consumer confidence.

In summary, Beko.co.uk effectively represents the brand as an innovative, trustworthy, and conscientious leader in the home appliance market. It successfully combines a streamlined digital storefront with rich educational content and robust customer support, making it an essential destination for UK households looking to equip their homes with reliable, feature-rich, and sustainable appliances.