Berthie Reviews

Hello The dress I ordered unfortunately doesn t fit at all to large

The sizes are really small which is disappointed

the sizing on the clothing was much too big compared to what was described on the website

The dress was lovely but came in with a sewing fault the bottom of the dress was all out of shape and it was straight when standing still What a shame I loved the pattern

i ordered 2 dresses the Lagertha and Bermuda The latter in green had a lining that only went mid-thigh while the dress was to the knee and you could see it through the top material which looked rather cheap The Lagertha wasn t as see-through but the top straps were so tight the material was up in my armpits yet also too big around the bust I returned both and after receiving an email instructing me to send the items back via a carrier of my choice - that cost me almost 20 - I received a return label 5 days later I emailed them asking to be refunded for the cost to return the items and never heard back for weeks I followed up after their 20 day return timeframe passed No response I only received a response after I communicated to them again a week later I would dispute the charge if they didn t refund me Their response claimed they never got the items even though the USPS tracking noted it was delivered picked up at the address they instructed me to ship the items to They then asked me to file a claim which USPS didn t provide as the package was noted as picked up After I shared this they said they forwarded my information to the right department and refunds are issued within 7 days It s been 6 weeks since they received the return so I ve filed a dispute with my credit card company

Delivery and timing were great The quality of the clothes is hit and miss Lots of loose fibres and spare threads with a lot of cheap material used Not really what you would expect considering the price

Beware of returns if ordering less than 300 I didn t realise this policy and ordered 296 worth of clothes which had to be returned because sizing came up large Organising and paying for returns including customs documents was a nightmare Won t be ordering again because of the hassle not worth it

Difficult for th return Hope you ll get it back and reimburse me soon