Betterme Reviews

BetterMe | Creating Happiness Within

3.57
140 reviews
Great Rating
Based on 140 user experiences
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S

Buyer Beware Hidden fees you can t get back

Be aware I signed up for the trial month and inputted my CC info and was not happy with the product I cancelled my subscription through the Apple subscription process and it was successful but what they do NOT tell you is that you have to log in to the app and website and go to your account manage subscriptions and THEN disable enable automatic payments It s super shady When I looked at the FAQ on the app to request a refund I followed the process again and did not find the additional billing on my apple subscription so I contacted support An Ai chat GPT gave me the AI runaround and finally offered to refund me 50 of my unauthorized auto pay that I was not aware of I amPosting this on all my social channels and telling everyone I know about these hidden fees and unacceptable remediation I m super disappointed and spreading the word
P

Scammers AVOID

These guys trick you with your subscriptions so be very careful You sign up with an offer and then without realising they have you into other deals Maybe if you have time to read every word in the small print it will say so - but like so many of us I didn t and I now find myself hundreds of pounds down in a few months The personal coach I never signed up for is useless reminds you to eat breakfast at lunchtime and hours late for each meal This is company practices in trickery and they know it
H

Awful

Awful Tried debiting 79 then refunded me this when requested as never used your App or service Was promised no more debits would be made yet today 79 tried to take from my bank Awful service awful company Please stop trying to debit money from my bank I have all the emails from you saying you won t take any payment
H

Money charged despite not having active subscription

I had a free trial of the app and decided not to subscribe I haven t been on it for months and today they tried to charge my card twice I have deleted my personal data in the app As far as I could tell nothing on the app indicated that I have an active subscription Very odd Have had to cancel my card which is annoying I would recommend steering clear EDIT - as a response to below As mentioned haven t been on it for months almost 6 months I was sure to cancel after initial trial Suddenly have two charges yesterday on my card So unless you have terms that allow you to go back whenever and take money from people I remain with my original views that it s best not to get involved The fact you didn t offer to look into it speaks volumes also
M

The app is horrible

The app is horrible Exercises are not reasonable Also they will continue you to charge you even after you have cancelled Good luck trying to get ahold of an actual person to help you I had to file a complain with my credit card company
R

Ordered the band

Ordered the band got a confirmation email It said it would let me know when it shipped Never received another email on whether or not it shipped Then just got an email asking me to write a review on a product I haven t received
P

I was unable to use this app

I was unable to use this app because the exercizes would go so fast i could not even learn the movements and it had already moved to the next I spent more time with the phone in my hands than doing the exercize It swas driving me crazy Cancelled immediately They never gave me a refund I am going to have to do a charge back on my credit card So their promise of money back fuarantee is not true
C

SCAMMERS

This company took money for a subscription out without authorization I have been emailing for over two weeks to get someone to refund this and correct this and fulfilled all the protocols required by their money back policy and no have gone radio silent and heard nothing back Complete scam and rip offIn response to BetterMe response that s a lie and I have proof of the countless emails I have sent Not to mention yes I understand how subscriptions and how things work and I have followed what I needed to do as you took money without authorization and now are as said ignoring my refund request but have time to reply to a review that s a joke
C

Don t waste your money

Don t waste your money look in fairness some of the exercises are good but it s not a personalised plan don t bother paying for a coach what a joke you will do more work than the coach pay for the privilege the coach won t listen to a word you said then gaslight you I was disgusted with my experience DO NOT recommend it Sincerely MayaAfter seeing the reply I m even more disgusted as that s a lie the coach was informed immediately of my injures etc and ignored them then told me she didn t know about it later The plan only gives you beginner intermediate or expert exercise plans doesn t cater to injuries or anything personalised You are blatantly lying about your app My App name is Maya my email address matches what I m using here on Trust pilot so don t lie
J

BetterMe ZeroSupport

BetterMe did not allow my email address to be used during sign-up but only let me know after accepting my payment So I filed a cancellation request well before my introductory offer period to which they did nothing about for over a month Today they charged my credit card again saying they converted my intro plan into a 84-day subscription plan If this isn t straight up fraud I don t know what it is

About Betterme

BetterMe is a leading behavioral healthcare app publisher with over 100+M downloads, available in 190 countries.

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Frequently Asked Questions

BetterMe is a comprehensive digital health and wellness platform accessible via betterme.world and mobile apps. It provides personalized, science-backed programs for fitness, nutrition, and mindfulness. The platform's core mission is to make holistic healthy living accessible, sustainable, and engaging by breaking down complex goals into manageable daily actions tailored to individual users.

Upon signing up, users complete an initial assessment that evaluates their specific goals, current fitness level, dietary preferences, and available time. This data allows BetterMe to generate a customized plan with relevant and achievable recommendations, which is a key feature designed to increase long-term adherence and success.

BetterMe offers a vast library of workout routines created by certified fitness coaches. These include short, effective home workouts requiring minimal or no equipment, as well as more intensive regimens for objectives like weight loss, muscle building, and endurance improvement. Exercises are accompanied by clear video demonstrations and instructions suitable for all experience levels.

Yes, BetterMe provides extensive dietary guidance as a fundamental component of health. This includes personalized meal plans, a database of healthy recipes, and a calorie tracker. The meal plans cater to various dietary needs, such as keto, vegetarian, or heart-healthy options, focusing on whole, nutritious foods to support fitness goals and overall well-being.

Recognizing the mind-body connection, BetterMe incorporates mental wellness through guided meditation sessions, breathing exercises, and sleep aids. These features are designed to help users reduce stress, improve focus, and enhance emotional balance, ensuring a holistic approach to health that cares for mental and physical states together.
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About Betterme

BetterMe: Your Partner in Holistic Health and Wellness

BetterMe is a comprehensive digital health and wellness platform dedicated to empowering individuals to take control of their physical and mental well-being. Accessible via its website, betterme.world, and companion mobile applications, BetterMe provides a personalized, science-backed approach to fitness, nutrition, and mindfulness. The platform's core mission is to make healthy living accessible, sustainable, and engaging for people at all stages of their wellness journey, breaking down complex health goals into manageable, daily actions.

Core Offerings and Personalized Approach

The BetterMe ecosystem is built around tailored programs that adapt to a user's specific goals, fitness level, dietary preferences, and available time. Upon signing up, users are guided through an initial assessment that helps the platform create a customized plan. This personalization is a key differentiator, ensuring that recommendations are relevant and achievable, which increases the likelihood of long-term adherence and success.

Fitness and Workout Plans

BetterMe offers a vast library of workout routines designed by certified fitness coaches. These range from short, effective home workouts requiring minimal or no equipment to more intensive training regimens for weight loss, muscle building, and improved endurance. The exercises are often accompanied by clear video demonstrations and instructions, making them suitable for beginners and experienced exercisers alike.

Nutrition and Meal Planning

Understanding that nutrition is fundamental to health, BetterMe provides extensive dietary guidance. This includes personalized meal plans, a database of healthy recipes, and a calorie tracker. The meal plans cater to various dietary needs and preferences, such as keto, vegetarian, or heart-healthy options, and focus on whole, nutritious foods to support users' fitness objectives and overall health.

Mental Wellness and Mindfulness

Recognizing the integral connection between mind and body, BetterMe incorporates mental wellness into its holistic model. The platform features guided meditation sessions, breathing exercises, and sleep aids designed to reduce stress, improve focus, and enhance emotional balance. This integrated approach ensures users are caring for their mental health alongside their physical health.

User Experience and Community Support

The BetterMe platform is designed with user-friendliness in mind, featuring an intuitive interface that makes tracking progress simple. Users can log workouts, monitor dietary intake, and reflect on their mental state through integrated journals. Furthermore, BetterMe often fosters a sense of community through challenges and social features, allowing users to find motivation and support from others with similar goals, which can be crucial for maintaining momentum.

Commitment to Accessibility and Education

BetterMe.world serves as a central hub not only for accessing its programs but also for valuable educational content. The site features a blog and resource sections filled with articles on fitness tips, nutritional science, healthy recipes, and mental health advice—all aimed at educating and inspiring users. By providing both the tools and the knowledge, BetterMe positions itself as a trusted partner in the user's wellness journey, committed to delivering sustainable results and promoting a healthier, more balanced lifestyle for a global audience.