F
Fernando
Disappointing experience with a dash of dishonesty
Unfortunately I am unable to give this Casino the thumbs up and would recommend taking your business to the other more transparent casinos Being a customer in many online casinos I often look around for good bonuses and signup deals Bitcasino io has advertised which look like great bonuses on initial deposits but unfortunately once I made my first deposit I found out the there is TWO DIFFERENT wagering requirements and if your balance reaches zero the reward is automatically forfeited This is fine if it were stated in the terms and conditions but there is no information regarding this in the T C so it is frankly false advertising Furthermore the initial wager requirement is based on the actual amount you deposit so the larger the deposit the higher amount you ll have to wager If you manage to get through the first wager requirement and unlock the reward You then have to wager the reward X30 Which in the case of the 2500 reward offered is 75 000 worth of wagering I should also add that if you play table games only 20 of your bet counts towards wagering requirements which is ludicrous in comparison to other online casinos I didn t deposit a great deal so I m not overly upset about my experience but I would recommend not using this casino as they are using false advertising and bonus information to garner business In this industry transparency and good deals are key and bitcasino haven t shown either so one star for these guys unfortunately