Bitstamp Reviews

3.57
136 reviews
Great Rating
Based on 136 user experiences
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T

Leaving Binance and joning Bitstamp

The support is simply amazing and the taxes are very doable Support is definitely way better than Binance Definitely a million times And the good support is the reason why I m moving to them Had questions and the support answered within the same day Urban was kind and comprehensive
R

BITSTAMP is trustworthy company

Its not about BITSTAMP BITSTAMP is trustworthy company But there is an issue with global Goverment regulators which has been pressed on all exchanges with cryptocurrency due to upcoming taxation law for cryptocurrencys in 2022 Current temporary issue with withdraw has nothing to do with BITSTAMP BITSTAMP just want to comply with the law they want to be 100 legit and transparent Best RegardsRobert Balant

The best support Ever

Good morning everyone and dear audience who might want to get involved with cryptocurrencies and blockchain I usually don t respond to reviews but I think this time it s worth it I am from Greece who decided to deal with cryptocurrencies It is the third platform in a row that I enter Among the other platforms that I have registered and deposited money I don t know where my money is at the moment nor my crypto-coins I have the feeling that I have lost them or maybe they have lost them to me Here however things are different and I explain The support I have received from the bitstamp team was PERFECT DURABLE AND RELIABLE in reasonable time at least for me and I did not know the language well nor the logic of cryptos I find it to be the best support by light years from other companies not only this site and anywhere else and believe me I have a lot of trading and buying and sellingThe 5 stars are probably too few and if there were all the stars in the galaxy I would include them I hope that google translate will be able to accurately translate into English what I have written Have a great day Best regards A P
D

One of the best cryptocurrency exchanges

One of the best cryptocurrency exchanges for me personally They constantly adding new cryptocurrencies in to the list Easy to buy and sell iOS app very simple and convenient What i don t like is that i can t see all historical performance of cryptocurrencies only from specific date when it was added in to the exchange
E

Super nice staff

Super nice staff processes take some time but in the meantime any staff member has been great Magdalena V great detailed emails Thank you
P

I have been with Bitstamp for a number

I have been with Bitstamp for a number of years now and I am very satisfied with the platform They make the effort to register with regulatory bodies in the jurisdictions that they offer their services and they are annually audited which is at the level required of publicly traded stock They are always working towards authorisation from jurisdictional regulators which is a mature and professional approach Their website app is user friendly and easy to navigate throughout The decision making tools provided are excellent and simple to use The range of coins products is outstanding as is the speed of service Where their products are not currently regulated and not therefore subject to the protection of regulators standards eg FCA compensation scheme they provide insurance to protect their customers interests They keep up to date with crypto legal decisions and moderate the availability of their products and services according to preserve their relationship with cross jurisdictional regulators They provide educational resources and a fast and effective customer service They do not clog their platform with over complicated products and services I have absolutely no complaints Please note that this is my honest opinion as a customer and is not intended as a promotion of their financial products and or services Regards
E

Works perfect for me

I would recommend Bitstamp as the crypto exchange despite all the negative reviews here Based on my experience - they are doing a good job Reasonable questions during KYC very fast deposits and withdrawals with no issues Hopefully it continues I will be happy to have long and smooth cooperation with them
A

Incredible Customer support fees NYS bit license

Every time I ve ever spoken to Bitstamp support they are extremely friendly knowledgeable and very eager to help I can not describe the excellent treatment I have received after multiple calls quick answers and a live human who seemed like they wanted to be there Not to mention the low fees and ease of withdrawal
R

Aleksandar P - Bitstamp support team

Aleksandar P did a great job handling my support ticket The response was quick I got all the information needed and also the modification I requested was implemented into my Bitstamp account Than you for your great support Aleksandar
D

Better understanding of the inactivity fee thanks to Bitstamp

I ve used many crypto exchanges etoro Gemini Revolut and Bitstamp is definitely the most straightforward The inactivity fee was a concern but after reading their blog post I understood that it only affects people who have not done anything in the last year AND if their balance is less than EUR 200 So if you have traded and your balance is less than 200 EUR USD you are fine Thanks for making the effort to explain this clearly Bitstamp
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