Bitstamp Reviews

3.57
136 reviews
Great Rating
Based on 136 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
K

Bitstamp verification process is very

Bitstamp verification process is very thorough I look forward to the review process completion so that I can withdraw and deposit crypto seamlessly It would be nice if there was a known timeframe to expect the review process completion Thank you Kalaine Konstanzer
N

Bitstamp i have used since the very

Bitstamp i have used since the very start in 2012 and have allways had first class serviceVerification can be lengthy but it is well worth the effortOn reading some of the recent reviews i believe they did not get themselves verified this is very important before you try to start trading so bitstamp can meet there aml once you have done all the paperwork then you will have no problem as you add your bank details for faster payments i sold and transferred money out other day in minutes ignore the negative comments and do things the right wayNumber 1 crypto exchange go nowhere else there rubbish
S

Secure and reliable

Great support and Trusted exchange Have been with them since August 2017 They take security highly Very easy interface and support good crypto coins Also allows deposit of fiat through bank transfer and credit cards I wish the trading fees were less but they provide tiers if you trade more you get less fees But it s fees is less than other competitors who accept fiat currency deposits
S

The most trusted exchange in the world

The most trusted exchange in the world Would highly recommend this exchange over others Never had a problem in quickly depositing or withdrawing either cash to my bank or coins to my wallet in 8 years as a customer Fees are competitive and clearly stated The trading platform although basic works very well Excellent KYC and compliance Important when submitting gains to the tax authorities Keep your details up to date to avoid any delays I have put 5 figure sums through this exchange and fully trust them Note that HSBC bank is very crypto unfriendly and bans sending or receiving funds to any crypto exchange Not sure of the validity of most of the one star ratings
G

Bitstamp is a keeper

Bitstamp customer service is responsive and genuine The exchange trading is easy to use and the fees are very reasonable I have used many of the cryptocurrency exchanges in this one ranks at the top Although the cryptocurrencies to be traded are limited it is safe and secure The format is simple and funding is immediate Highly recommended
G

5 Stars

I have been a client of Bitstamp for about 4 years and honestly I do not understand all these negative reviews on Trustpilot They are very thorough and highly geared on security From a customer s point of view knowing that your assets are held by such a security conscious company is very reassuring Their customer service is always helpful and trading always easy I would highly recommend them
P

I ve been using Bitstamp since 2016 and

I ve been using Bitstamp since 2016 and it has always been a solid platform with a user friendly interface The App has continued that simplicity or if you chose you can go to the Pro version The choice of coins now has also increased and it s good to be able to expand your portfolio on the same platform
N

My Experience with KYC and withdrawals

I created my account on Bitstamp in 2018 but began using it actively in 2020 when the last bull run cycle started I had to complete KYC twice but if I remember correctly they sent me an advanced email warning that they would disable orders withdrawals unless I completed it After submitting all required documents I was able to withdraw crypto and fiat multiple times without any issues
P

I received fast and effective support

I received fast and effective support and solved my problem
L

Seems like most of the 1 star never used

Seems like most of the 1 stars here never used Bitstamp I did both deposits and withdrawals with zero problem withdrawal was shockingly almost real time and low commissions I purchased Bitcoin both market and limit with 0 3 commission that s quite high but at least it was 100 transparent Two factors authentication Easy-to-use use
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