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3.71
122 reviews
Great Rating
Based on 122 user experiences
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D

Delivery driver marked this as handed

Delivery driver marked this as handed to resident despite there being no-one there at the time It was left on the doorstep on a busy street and luckily one of my neighbours took it in An absolutely dreadful company
S

Scam artists

Received notification that my parcel from Ebay had been delivered and handed to a resident by Bluecare Express It has not After searching high and low and speaking to neighbours it has definitely not been delivered My two emails to Bluecare Express so far have been ignored meaning I am nearly 30 out of pocket
M

Very poor no delivery of item unable to

Very poor no delivery of item unable to make a claim due to zero response
J

eBay suggest their days are numbered

eBay seller - The London Institute of Social Studies - used notorious Bluecare Express delivery whose tracking claims left package behind wheelie bin despite recipients being within 3m of front door at the logged delivery time No doorbell was rung and the package was never found causing the deeper anxiety of possible doorstep theft Compounded by the eBay seller not responding to multiple emails and calls eBay refunded immediately with polite sensitivity noting Bluecare Express are repeat offenders which Trust Pilot amply backs up
C

Scammers

I wish I knew about this company before 2 days ago my Amazon packages were apparently left at my front door which they weren t and now an eBay parcel is saying the same for yesterday and states this company was the courier I assume Amazon used the same one
T

Really poor experience

Really poor experience My item was marked as delivered left with a resident 2 days before they even generated a tracking number I was home when they supposedly delivered it to a resident and there was no attempt to deliver it to me Customer service is unhelpful passive aggressive - I am sorry you are having trouble finding your delivered item have you checked everywhere Yes Karen By all means leave my coffee machine on the street in the middle of a storm don t notify me it has been delivered or where and then treat me as though I have an IQ of 5
J

Avoid like the plague

Amazon have to be the worst couiers I have dealt with They sling goods on the doorstep late evening where they are often left out all night The courier s are so ignorant they dont even respond when you call them They even report handed to recipient in person on their tracking when they have actually just slung the goods on the doorstep
P

Ordered item from eBay

Ordered item from eBay tracking stated as handed to resident but nothing arrived and no-one was actually in when it was supposedly handed to resident Company no longer answering emails and eBay won t help
L

I bought Reverse Life liquid from a

I bought Reverse Life liquid from a seller on eBay on Sunday 19th November and allegedly the bottles were said delivery handed to resident on the 21st November which is untrue There was no notification of this unknown courier to me that they were in receipt of my package or when it would be delivered I had problems with the seller lying to me and after emailing Bluecare Express and using Resolver there has been no response I have put in a non delivery claim with eBay Please beware of buying anything on eBay where they use this so called courier company
N

No parcel no response to emails

Bluecare Express parcel was apparently left by bins eBay seller and Bluecare Express failed to update details despite requests to the seller and attempts to track parcel Bluecare Express didn t bother responding after eBay asked me to contact them direct I really don t know how they are in business
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