Blueseacruises Reviews

Blue Sea Holidays Global cruise experts

4.89
64 reviews
Excellent Rating
Based on 64 user experiences

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AI Review Summary Based on 64 reviews

Customers consistently report excellent experiences with Blueseacruises, highlighting professional and knowledgeable assistance, particularly from agent Mohan. Reviews emphasize patience, thorough guidance, and successful bookings. Many clients appreciate the efficient service and feel well-supported throughout the process. The overall feedback reflects high satisfaction with both the booking experience and the company's staff.

What customers love
  • Helpful agent Mohan
  • Professional service
  • Efficient booking
  • Great guidance
  • Patient support
Common concerns
  • Expensive pricing

Last updated 2 months ago

K

AVOID at all costs

I spent a whole day back and forth with agent Alex over our holiday package Agreed on what was wanted and a quote was sent Upon agreeing to the quote he took my deposit and then I had several calls after over different things such as he took the payment in Euros rather than pounds and wanting to take the rest of the money in pounds he changed the date of our holiday then called again to advise actually I have undercharged and need an extra 90 each or you have to change your room type By this point inwaa getting really anxious and then he called again advising he wanted to refund me the euros and recharge me in English pounds again By this point we where really fed up and asked to cancel to be told he wouldn t We had a very upset call with his manager who also said to leave it with them to talk to the cruiseline and see if they could get the money back sorry but if they are the ones making mistakes that should be at their loss They only refunded once I raised this with the card company showing proof of their fraudulent miss selling If you want to save stress avoid I wouldn t even give it a 1 start
A

Great service was very helpful and

Great service was very helpful and professional
M

Cruise booking with Mohan of Blueseas

Mohan was extremely helpful and guided us through the booking for our cruise from Mauritius to South Africa Would have given 5 stars but unfortunately the line was poor and he had to repeat quite a lot of things
K

The call was informative but was a bit

The call was informative but was a bit too long It would have been nice if he said all of this would be sent to you in an email Too much information to try and remember or write down
K

Excellent service from Mohan

Mohan has been extremely helpful from our initial enquiry through to booking our holiday He explained every detail very clearly and talked us through the various options available to us I would not hesitate in recommending Mohan again We are looking forward to our special holiday as it will be our honeymoon
G

Mohan was very thorough and explained

Mohan was very thorough and explained everything Was a long process as covered flights hotel transfers and cruise ship Thanks
C

We have just booked a cruise with Mohan

We have just booked a cruise with Mohan and I would definitely recommend his services I had numerous questions and amendments to make to a number of quotes and Mohan always did this immediately and was always so helpful and friendly It was a nice touch that I was able to WhatsApp him as opposed to having to wait for emails backwards and forwards We also managed to get a great price on our cruise which was an added bonus I wouldn t hesitate to recommend Mohan to anybody and I really appreciate all of his help in booking our next cruise
M

All aboard

We booked our holiday with Mohan He went above and beyond as we required rooms with disabled facilities He was so pleasant patient and understanding of our needsThankyou Mohan it was an absolute pleasure
T

I have booked a cruise with a 4 night

I have booked a cruise with a 4 night stay before It was easy to book and great value I received the required documents within a couple of hours We are looking forward to our upcoming holiday
M

A Very Pleasant Booking Experience

Mohan was exceptionally helpful My early enquiries were via the website chat We ironed out options and details over email as I wasn t free enough to concentrate via calls and it allowed me to have a record of my questions and Mohan s answers Nothing was too much trouble for Mohan and by the end of the week I knew exactly what I wanted Mohan called me and swiftly booked and confirmed our cruise and I believe we saved a few hundred pounds compared with booking direct

About Blueseacruises

Blue Sea Holidays Global cruise experts

United States

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