Bobcares Reviews

Good support

After a simply plesk update my plesk eliminated itself None of my business sites were reachable anymore - well they were but there wasn t shown anything as everything was corrupted I got fast help from the bobcares technicians and now everything works again They saved my day

Virtual Environment Certificate Support

When ever I reach out to Bobcares for assistance my issue gets resolved in a timely manner As I am learning this software Bobcares has been a great help with instructions and with helping resolve issues Especially our certificate issues for our virtual environment

Bob Cares was there when we needed them most

We had a problem with our website that was managed by another provider who failed to provide the services they sold I was out of town and was unable to get to a computer to resolve the issues myself with our website down and feeling helpless I contact Bob Cares to resolve the issues for me Not only did Bob Cares resolve the issue quickly they did it with almost no input from me and saved my vacation I could not be happier with Bob Cares

They really make you feel a VIP

A very competent and attentive service They were responding to my ticket in minutes constantly updating me on the progress of the job They also gave me direct access to their technician on chat I have a Proxmox node which wasn t booting and had been down for hours before contacting them for emergency support Their technician solved the network issues with great efficiency liaising with my network provider as needed My server was finally up and running again two hours later I also had issues with user quotas in my linux containers and those were solved quickly and competently Overall couldn t be happier with the result and the VIP service I got

Prompt assistance and immediate issue

Prompt assistance and immediate issue resolution

Nearly 5 Years of Excellent Support

For nearly five years we have been using Bobcares They have been very helpful professional and caring about our needs Their customer service support is excellent We consider them a partner

What an amazing service

What an amazing service The team at BobCares were onto a server down issue within 30 minutes of me reporting it worked through it methodically and resolved it Thanks Arathi and Vyshakh

Bobcares are there to help 24 7

I had an issue the outside connection to my office server for backing up my online server and Bobcares was there to help while we tried to solve the issue They were very patient and suggested several solutions We finally settled on doing local backups and helped me in setting this up Bobcares were very patient courteous and professional and it is good to know they are with you all the way