


Custom Shipping Containers, Homes & More - Bob's Containers
Based on authentic user experiences
Isaac zaps
6731 reviews
N/A
1 year ago
This is a long review but thorough
This is a long review but thorough I promised the company I would give an honest review so here it is Let me start by saying this has been the most dreadful and unprofessional process from start to finish Coupled with a severe lack of communication and unaccountability Ive felt like a transaction the whole time not a relationship I started this process in March and made my deposit in early April I was originally told 6-8 weeks to complete then 8-10 then 12 Silence for weeks On May 2nd I was told the build would start soon to pick my finishes I never received communication or updates on CoConstruct the platform to track the build for owners In Early June I reached out to find out that they had not started the process and no one could provide a clear answer to why In addition the team I was to work with now was all brand new and my build had fallen through the cracks New Director new PM and no containers were available for a build I not them provided options in lieu of my original build such as purchasing others models that financing fell through welding 2-20 ft together etc Nothing was available I asked for a refund which they quickly told me no that I had signed a contract and was locked in I fought it for a few weeks until I posted a review and got the owner to agree to a meeting and he promised a delivered build on July 15 He missed the deadline by 6 days still I should have cancelled but didn t I asked for some form of discount free delivery for missing the deadline they built me a deck to cover the week which was three ft less than I asked for but at that point I was over it and waited for the build Could not do a walkthrough because the new director was out of town when we finally did it I was pleased with the build he promised a delivery of Wednesday I drove out and waited 2 extra days for the conex to arrive because they couldn t find a truck that could carry the weight mind you they do this everyday I sat with furniture in the yard for 2 days This is all after I received a threatening letter that they would put a lien on my property if the bill wasn t paid THIS WAS ON JULY 6TH before they even finished I sent pictures and described my terrain and orientation of cones for delivery It showed up facing backwards and the delivery guy destroyed my driveway The neighbor and I spent hours getting him in and out of the mess he created I understand the conex was heavy but when he couldn t get it straight several times with no 4wd he buried himself The company blamed me for not having a sufficient driveway when I have drove on this 100 s of times with trailers and never had a problem Had a dump truck literally bring in yards of fill and base for the pad because the county requires it to be 18 above grade From 5 pm til 11 pm we worked to get him out and unstuck When I wrote the director it was my fault Every time I called or text or emailed it would take me repeated attempts to get a response The new director in my opinion is too new to understand the process his authority and make any promises he can fulfill I lost faith in him in the very beginning when he couldn t answer my questions Daniel however seems better suited for that role and was the only reason I conintued on he listened tried to make things right and was the only one who understands customer service They have repeated let me down In a honest review the build looks like it was finished well however the ac arrived loose and the floor appears to be warping It s been hell to get ahold of the owner again emails go unanswered I ve offered my cell phone but nothing I set a meeting on his calendar which I missed cause I couldn t get logged into his calendar app for some reason Responded to his email instantly to call me but again nothing Silence You are on his time and he could care less I feel I ve never received a discount free delivery concession of any kind NOTHING They got their money and I was the one faced with all the pain of their shortcomings I ve lost a whole summer of rent on broken promises I don t doubt some builds go smooth and others can be tougher but the shear lack of accountability customer focus disregard for my time money and resources and pointed fingers to everyone but they has made me upset I can t imagine how a warranty is going to go I will keep everyone updated Proceed with caution and ensure you have deadlines dates and clear expectations or go elsewhere
Ryan McFague
6731 reviews
N/A
1 year ago
Deceptive business practices starting to look like a Ponzi Scheme
We received a custom build from Bob s Containers after a long process with multiple communication issues We received the container with plumbing and electric rough in so we could have a framing inspection in MD Unfortunately the container quality was poor and not built to IRB code which is what our local county follows and does not have any county specific requirements We were assured it would meet code For example each bedroom did not have a wired smoker detector and one of the plumbing drain junctions was installed backwards Furthermore the water lines were installed too close to the outside container wall making it impossible to get the amount of insulation required by code to insulate the water lines As a result we have had to pay locally to have these things repaired We are now awaiting a default judgement hearing from small claims court We were assured that we would receive a 14 000 refund on shipping costs because we were able to find our own shipping company to transport the containers We were told this would take about a week but the following 3 weeks we did not receive any response to follow up emails until the last week at which we were told we would have a release contract by the end of said week No contract was ever generated and thus we filed in small claims court Of note there is adequate evidence and support by two attorneys that Bob s breached their contract with regards to failure to notify of delays thus opening the door to be able to file claims against the company and it s workers They were served by the court system in Travis County and never responded by the court s deadline which is why it is now moving to a default judgement I will update this review as we continue in this process Of note we wrote a review a few months ago when we were having communications issues which was the only way to get Bob s to respond to us They agreed to build the container but advised us we were violating a non-disparagement clause in our contract and to remove the review There is no such clause in our contract and we have documentation supporting that Bob s Containers has violated their own contract which would make any such clause voided anyways All of the above information is factual and supported by email communications with the owner of Bob s Containers their COO and other staff With regards to the inspection issues we have documentation from a master electrician and plumber as well as two county employed building inspectors We also reported this to their financing company LoanGlide so they are aware of the current practice of a business they are servicing Since they never responded in small claims court and it is going to a default judgement Bob s Containers is now accruing fees on top of what they owe us This essentially means they don t have the money to pay us back
Ryan McFague
6731 reviews
N/A
1 year ago
Terrible business stole our money
Wow check out their Yelp reviews - 3 1 5 and none of them actually sound fake Update 11 7 2023 Just finally got around to posting his communication referenced below If Bob s is offering incentives for positive reviews please let me know Update 10 28 Bob had once again said he was going to pay and deadline was yesterday Never heard back He also wanted this review taken down to free up more capital for some sort of project so he could pay me back more quickly will post that email shortly I ve noticed many of the 5 star reviews lately are from people who haven t actually purchased anything based off some of the wording or purchased but haven t even started the build process or received there unit Make what you want of that but to me seems fishy on top of wanting my review removed to open up more capital Can t help but wonder if reviews are being incentivized Regardless I d encourage anyone dealing with this company to either 1 go elsewhere 2 don t review a company on a product you purchased but have not yet received and 3 do not sign a contract that states final payment has to be made before they ll deliver Update 10 17 23 On 9 13 I sent a more than fair settlement offer which Robert Balderas accepted but then refused to pay so we had a pre trial hearing on 10 13 for which he was not present and now the hearing is scheduled for January We decided to send a settlement offer because we would rather be done with this and have money in hand Now we will be going after the full amount in January Background We hired Bob s Containers for a custom built container home in February 2022 with an estimated completion date of April May We had multiple issues with getting the container started and at one point their staff said we could cancel the project since the containers weren t even scheduled to be built and we would get a refund after a release agreement was sent The agreement was never sent and then the owner contacted us and said there were no refunds That became a whole other issue but ultimately all were in agreement to build The container was started in July to be completed at the end of August We were contacted by their finance department on 9 14 2022 and told the container would be ready to ship in 2 days time and required the remaining 50 balance over 50 000 which we paid immediately Turns out the container was not even close to being ready and would not be ready until the first week of October 10 4 At that time they were unable to find a company to ship the containers in a timely manner and I asked if we could find our own shipping company I was told this was fine as long as they Bob s had a chance to speak to the company to ensure they were capable of providing safe delivery Craig Turner Logistics along with Dustin Hill the COO both were involved and confirmed the company we found would be fine and they would process our refund as soon as the containers left their lot We paid 15 000 to Bob s Containers for shipping prior to this as part of the initial invoice There would be a 500 fee per container withheld for shipping prep reasonable with a refund of 14 000 Our shipping company picked up the containers on 10 7 2023 We reached out multiple times after they were picked up and initially were told the refund process would be started and then they stopped responding for around two weeks They eventually surfaced and said they needed to process a release contract We ultimately filed in small claims court at the end of October We had a hearing in February to which Bob s did not show up We received a default judgment in our favor however Bob s attorney surfaced within the appeal time period and filed for a new hearing I ve attached the email communications with regards to shipping refunds as proof of above as well as when their finance team reached out for final payment As noted before we had many issues at the start of the container build and we did have some quality issues including failed code inspections
Jimbo Taylor
6731 reviews
N/A
1 year ago
These people are crooks
These people are crooks I have a 85k judgment against them for breach of contract I also have been contacted by someone else with the same problem
Kiersten B
6731 reviews
N/A
1 year ago
Do NOT use Bobs Containers
Container was delivered months late and not up to code We had to pay out of pocket to fix this They also owe us over 10 grand but won t give it back Run far away from this company
Brian Kincade
6731 reviews
N/A
1 year ago
SCAM FRAUD
SCAM FRAUD If I could provide negative stars I would Where do I start These guys are of the upmost dishonest shady company in the US period I ll start from the beginning My parents are elderly My dad is very ill with Parkinson s disease My dad is a United States Navy veteran My mother has the early stages of dementia We moved them to my property so my wife and I could help with their conditions We saw a tv show that had a container home from Bobs Containers We called them up and a few weeks later we sent them roughly 50k The very next day before they even started the build we canceled the build after consulting the floor plan with my dads doctors we all agreed this was not the best fit Bobs containers agreed with a signed contract stating they would return the money Well that was about a year ago They have not returned a penny So I guess it is Bob Balderas the owners directive to his staff to rip elderly sick people off for their savings I know this review will be removed because I am not an avid reviewer Well I will keep reposting because this is the truth and I do not want to see ANYONE else get scammed like my family did If you have had the same or similar experience please feel free to contact me Thank you for reading this lengthy review
Holly xvx
6731 reviews
N/A
1 year ago
STRONG REC TO NOT USE BOBS CONTAINERS
STRONG REC TO NOT USE BOBS CONTAINERS TO BUILD YOUR HOME Shockingly poor experience that included a rep who was 20 minutes late to our first ever phone call with no notification who went on to be unable to simply write a basic email manipulated us into paying for a feasibility study that ended up being a week late just to find out they never did it at all wasting nearly a month of our building process putting us behind Other issues of note - Quotes often thousands over other companies with no explanation- Rude ineffective and unintelligent representatives - Horrific customer service that includes simply no response when questions asked about obvious failures on their part- Dramatically overpriced with no explanation- Selling designs they ve never produced- Requiring up to an additional 5-10k on top of the asking price for any type of design to be used for permitting to actually use the unit on your property- Unclear process that results in wasted time and scamming moneyMy husband and I were so astonished by the poor quality of this company Please do yourself a favor and save yourself time money and effort and go to another builder Pretty close to anyone else is better
Kevin Hurst
6731 reviews
N/A
1 year ago
I Strongly advise against using Bob s
I Strongly advise against using Bob s Containers to build your home due to numerous issues These include the company s failure to honor the warranty non-compliance with building code standards delayed completion very poor communication and unprofessional behavior from the owner - Water pipes froze at 20 degrees building code standard was not followed and we had to relocate all the water pipes in the house Bob s refused to cover the repair cost - The HVAC equipment came dead on arrival - They refused to fix the issue unless we signed a form releasing them of all responsibility including the 1-year warranty - The HVAC equipment did not comply with the building code there was No Disconnect Boxes - Oversized HVAC unit was installed in the Bedroom causing the unit to continually short cycle- All the doors came wracked upon delivery and would not close properly they did not honor the warranty- They lost the keys to the house and we had to have a locksmith replace all the door keys- Incorrect shower faucets installed resulting in visible patch after the repair - Unprofessional owner with final say on decisions I have all communications and pictures of the issues and I am more than willing to share more details if it helps you with your decision
nate
6731 reviews
N/A
1 year ago
Luring customers in by pretending items ready
Luring customers in by using affiliates pretending to be private party then just linking you to bobs containers website Real shady business Very dishonest and making unsuspecting people waste their time Shady business tactics
Sarah S
6731 reviews
N/A
1 year ago
PONZI SCHEME
PONZI SCHEME They stole my money for a build so I have been reaching out to current and previous customers and employees and have come to several conclusions They are using old clients money to pay for new project s builds They are lying to new customers clients and investors They cannot even afford to process regular payroll It is expected that the company go under shortly especially after suspected fraud Also they are paying under minimum wage for international outsourced employees They are living in storage containers with no running water on the site This company is COMPLETELY unethical The only way to get your money back is to hire a lawyer and they have several active lawsuits so good luck STRONG REC TO NOT USE