Bookabus Reviews

The first bus trip went without a hiccup but the second proved more problematic We did not receive any information for the second bus due to a miscommunication a few days prior This was difficult when we landed at the airport as we did not know where to go or who to contact and eventually had to call the emergency line and the other bus company before the first bus driver managed to give us some information

We booked a bus for our day trip to Cologne with our student association Overall everything went smoothly We had to change the drop-off location in Cologne in advance due to roadworks and the driver was very flexible about this which we really appreciated However there was one issue with the pickup at the end of the day The evening before we had moved the departure time earlier so that everyone could still catch their trains Although we rushed to be on time and arrived just in time at the bus the driver wasn t there yet After calling him he told us he was nearby and still on his break He said he would arrive in about 10 minutes but we ended up waiting around 45 minutes This was unfortunate especially for those who needed to catch their trains Of course we fully understand that breaks are important but it would have been helpful if this had been communicated in advance so we could have planned accordingly Aside from this point we were very satisfied with the service and how the trip went overall