Boreal are deceptive about their legal
Boreal are deceptive about their legal responsibility for the government-mandated travel guarantee when they fail to deliver Their website has no information about it in English and in Norsk says Flybuss reisgaranti claims must be directed to the regional bus companies After a lot of hassle the regional bus companies now tell me definitively this is false Boreal cannot deceive customers about a matter of law So I ve had to waste more time resubmitting a claim for a 423 - kr taxi trip caused by Boreal s inability to correctly roster a driver for the Evenes flybuss causing a 22 minute delay missing the last connection to northern Norway for the day Boreal have now refused to pay saying the bus left only 16 minutes late But by leaving late it got caught behind peak hour traffic increasing the initial delay I strongly recommend to take any complaints that Boreal tries to ignore to the Norsk ReiselivsForum I know I shall
