Brands Reviews

Ring up for a SURVEY next minit

Ring up for a SURVEY next minit all those I was interested in are BLOODY RINGING FOR SPONSORSHIP Blocking anything to do with BRANDS CO NZ STOP WITH THE BS LINE You could win Blah blah AND DO NOT GIVE RESULTS OF MY SURVEY OUT FLICKN MOFOS

MIRROR not what it seems Do not buy

Bought the Aluminum Alloy Frame Mirror in Gold It is not gold and has plastic corners in a different colour to the rest of the mirror It looks horrible and I cannot get anyone to respond to my returns request DO NOT BUY

DO NOT BUY FROM BRANDS

Never received my parcel lack of customer service as they have no idea what it is Are extremely rude and never fully refunded me for everything They wouldn t even offer an alternative product which they had in stock for all the mess around They waste a tonne of your time DO NOT BUY

Scammed

I was purchasing a perfume called Nautica Voyage for my boyfriend for christmas I trusted the website because it was NZ owned and there had been multiple reviews about this website When i went to purchase the perfume with all my details and etc it charged me 50 and it didn t process my order through i refreshed the page tried to purchase the perfume again and it said my account didn t have enough balance I checked my balance on my bank account and they charged me without even confirming the process of buying the product They re literally scammers please don t buy from them I wasted 50 and sure that s nothing but it definitely pissed me off

Horrible products and customer service

Horrible products and their customer service is useless Don t waste your money purchasing from here their products are expired and they also refuse to refund when you tell them about it There are so many other websites that provide much better prices and service

More than 12 days to deliver and counting

In the past few weeks I purchased a six-pack of Sangenic Twist-and-Click Cassettes from brands co nz via TradeMe Although they promise delivery in 2 to 3 business days in most parts of the country my package didn t leave the courier s branch office until at least 12 days had passed and counting Poor customer service and poor delivery providers result in a bad experience and deliveries that take two weeks Meanwhile you won t be able to cancel or get a refund until their 14-day investigation to find an item with their supplier is completed 26 days to know if your item was lost in transit That s pretty bad My first and definitely last order through brands co nz I wanted to save some cash but at what cost

Standard Habitat

I would actually like to put a negative star rating but that isn t an option Standard Habitat Wellington they are Chinese and not NZ based at all is the company I ordered shoes from They sent a product much inferior to the one in the advertisement Took three days to reply and then sent emails that transcribed over the top of mine for a number of days so I couldn t read them Finally said I could return the goods at my own cost to China if I wanted a refund which meant I would recoup about a third of the money I had spent despite it being THEM who had sent shoes that didn t match their advertisement

STANDARD HABITAT

STANDARD HABITAT I made a purchase and canceled it with in 24 hours sent 4 emails asking to cancel I was advised from Mia C S agent that I can not cancel as parcel has been shipped she advised that i could keep the product and she would give me a 15 discount which i declined She daid the item had already been shipped which was a load of rubbish I received an email a week later saying the parcel has now been dispatched She said once I received the item to email for return address I have now received and emailed asking for return address and have now sent 3 emails for return address DO NOT PURCHASE ANYTHING FROM THEM They claim they are a NZ company inwhich they ship all products from Asia