Very poorly run company and possibly fraud
The website was great until I was locked out of my account I have been contacting support for over three months with no reply I paid for a year subscription and now I can t even cancel the subscription I will be talking to my credit card company to try and come up with a solution
Sarah
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I have cancelled my subscription
I have cancelled my subscription various times and they continue to take out payments even after confirming cancellation Customer support either very slow to respond or do not respond at all
jacky
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I paid for a year subscription and now
I paid for a year subscription and now I can t even cancel the subscription am unable to get a refund if not the help of nationalrecovery010 at gmail that get my refund recently
Iida
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Locked out of my account still paying unable to reach customer service FRAUD
Locked out of my account can t cancel my monthly subscription Customer service doesn t respond Will have to talk to my bank about blocking the payment Seems like fraud indeed
BettyWhiteRules
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Cannot reach customer service for payment issue
I cannot reach anyone by phone and get no calls back Ican t cancel and they still will take payments
Jim
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As a kid I grew referencing and
As a kid I grew referencing and learning from Encyclopedia Britannica Our family had a full collection of the books The content of the current Encyclopedia Britannica is tailored to readers with extreme left political views I cannot recommend it
John
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Wouldn t recommend
Newcomer emailed the company complaining about discrimination and was instantly blocked leaving the person to access account to retrieve correspondence tasks and send invoice to be remunerated for the work done The role itself involved several ambiguities and issues which affected the person in question
Nicola
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I found an error but cannot report it
I found an error but CANNOT find any way in which to reach customer service or leave feedback Their chat bot picks up the error in an article on Shakespeare it refers to his native Thames Valley accent but there is no way I can find to report this so that it can be corrected This may be available to subscribers only but having read some reviews of subscribers there is no way I am going down that route On a more general note I find Encyclopaedia Britannica to be heavily biased and americanized in its comments and quizes etc and certainly do NOT have the trust that I had years ago in its accuracy and authenticity
Leanne Stoll
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Not long ago this review would of been
Not long ago this review would of been a five star now every time I load the page it seems to be overlapping with another and won t work damn shame
Paula Mason
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Shoddy and tacky nothing like the old books
I couldn t believe that this website is from the same organisation that used to produce the thorough and authoritative Encyclopedia Brittanica books but apparently it is It s packed full of the worst sort of clickbait ads the ones you would associate with a cheap tabloid for example Inappropriate bikini pictures The information on the site is often unclear muddled badly written or just wrong Each article comes to an end and leads you directly into another article that is often quite unrelated The low trustpilot score is well deserved
