Brunelengraving Reviews

Bespoke, High Quality Engraving Services | Brunel Engraving

brunelengraving.co.uk
3.58
137 reviews
Great Rating
Based on 137 user experiences

Rated 3.58 out of 5 by 137 Happy Customers

43.8%
13.9%
13.9%
13.9%
14.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 137 reviews

The majority of reviews for Brunelengraving are positive, highlighting excellent service, fast delivery, and high product quality. However, a significant number of negative reviews point to issues with misleading descriptions, poor quality materials like painted wood instead of real wood, and shipping problems. The overall experience is mixed, with strong satisfaction with engraving work contrasted by recurring fulfillment and accuracy issues.

What customers love
  • Helpful customer service
  • Easy ordering
  • Effective communication
Common concerns
  • Expensive pricing
  • Wrong items shipped
  • Misleading advertising

Last updated 2 weeks ago

N

Good company

Good company very easy to navigate the website and design my plaque exactly as I wanted Once proof was confirmed it was not long before the finished product was delivered to me Very well made and would definitely recommend
C

I ll go to Brunel Engraving again

I got a quick response helpful explanations quality workmanship at a reasonable price D L
D

Memory Plaque

Very helpful with everything and a perfect memory plaque made for my wife Many thanks
J

Not our first order from Brunel Engraving

Not our first order from Brunel Engraving Putting in an order online is very easy All our orders have been exceptional quality and delivered promptly Why would we go anywhere else
A

Just what I was looking for

Great communication and speedy service for a slate memorial plaque to mark Mum s ashes after interment Wanted a small memorial as it was joining a couple of other headstones in the cemetery and I didn t want something that would detract from those It s simple and fits neatly behind a black granite open book and beside a war memorial marker All the family approved
A

Five custom plaques all different welsh

Five custom plaques all different welsh and English all delivered in one order in less than a week once the proofs were approved Absolutely spot on My go to for engraving
M

Empathetic service from a sensitive company

Empathetic service to ensure the tablet was exactly what was required with a chance to see how it would look before the work was begun Very fast completion and delivery The tablet and spike were very well wrapped and the parcel was quickly delivered by careful company Very pleased with everything and would thoroughly recommend A very good company very sensitive
B

Memorial Plaque search I needed to find a company to produce a

I needed to find a company to produce a stainless steel plaque for my wife s memorial bench I found the company by an internet search I checked their website It explained precisely what I needed and how to order which I did An easy process I also phoned the company to check some details Excellent clear customer service Ordered the plaque Paid by card All straight forward Received up dates on progress and on dispatch following the receipt of a test layout Delivery was exactly as indicated with text giving the day and hourly delivery slot This company was perfect I cannot praise them enough I would not go elsewhere if I needed a similar product in the future No reservations I d give 6 star if available
R

From ordering to proof to final

From ordering to proof to final delivery all went amazingly wellThe final engraved plaque is just what we wanted to remember our fellow former memberMany thanjs
C

A1 customer service

Very fast service Customer service is amazing and plaque is excellent value thank you so much

About Brunelengraving

Custom engraved nameplates, plaques, signs, badges & table numbers in all materials. Quality craftsmanship. Fast delivery. Personal service. Order online >

United States

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